I've not had any prescription changes or anything, but I must comment on the receptionists at our surgery. It has turned into one of these mutli surgeries with about 8 drs and different areas in one, but our 2 drs together but who have seperate patients; whichever receptionist I get they are a breath of fresh air. Very polite, very helpful, and if you're unsure about anything will sort it out for you and make sure you know whats what before leaving. We;re lucky as well in that you just turn up in the morning, and the only downside is that afternoon sessions are appt only. The surgery I used to 'belong' to years ago was the opposite, as you were only allowed to be ill by appointment, and god forbid if you wanted an appt that day; it didn't matter if you were dying, how dare you put them out on the desk lol. I don't envy patients with dragons on the desk.
Cheers,
John