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Problem with doctors

Chloesnavy

Chloesnavy

Well-Known Member
Messages
274
Type of diabetes
Type 1
Anyone else have as many problems with the doctors surgeries as much as me? Not only did they give me the wrong antibiotics last week (now I'm on even more and it's my birthday next week...) but I rang up this morning to get an emergency prescription for ketostix. (Mine got left open:(...)The receptionist was really rude to me, stating that I haven't had this prescription since 2014 and kept saying it. So what?! What's that got to do with anything? Anyway I just rang up to check if it'll be in the pharmacy tonight, and turns out that silly woman didn't even put it through! :-(
Waaaahhhhhhhh lol cry
 
My surgery requires that you keep reordering your prescriptions fairly regularly. If you don't re-order something for too many months, the prescription automatically drops off the list of repeat prescription drugs, and in order to get the item again, I need to make an appointment and get a fresh prescription.

I find it frustrating, but I can understand why they do it - just like I can understand why they need to review prescriptions regularly, to check that the prescription is still appropriate for you.
 
When you refer to a "surgery" what does that mean. To me surgery refers to a surgical procedure, an operation such as removing the gallbladder or the appendix.
 
I once went in for the pill and got given a prescription for iron tablets! When I phoned up to say I have the wrong item on my prescription the receptionist said "and why do you think that?" Imagine my joy at explaining...
 
Bluetit1802 said:
A surgery is the building in which the GPs and other staff work and see patients.
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Interesting. We would call that a doctor's office. In American English a "surgery" is an operation. I assume that's what you call surgery. We call it that too, or a "surgical procedure". It's like you call a cigarette a fag. We use that word for something way different lol.
 
TheBigNewt said:
nteresting. We would call that a doctor's office.
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I suspect, that in years gone by in the UK, one could have the odd appendectomy or amputation done at the local doctor's establishment and the name just stuck. We like to be traditional on this side of the pond. "Office", you'd think they spent all day looking at computers, perish the thought!
Sally
 
TheBigNewt said:
Interesting. We would call that a doctor's office. In American English a "surgery" is an operation. I assume that's what you call surgery. We call it that too, or a "surgical procedure". It's like you call a cigarette a fag. We use that word for something way different lol.
Click to expand...

My surgery is big. It has 12 doctors (some of them part time), 5 nursing sisters who are practice nurses and can prescribe certain drugs, a large team of other nurses, a team of midwives, a team of district nurses, a team of health visitors, mental health workers, a treatment room where minor injuries are sorted plus blood tests, ECG's, dressings etc and also the GPs do very minor small operations there, plus all the admin staff and the office manager who happens to be one of the partners along with 8 of the doctors. So it really couldn't be called an office!
 
TheBigNewt said:
Interesting. We would call that a doctor's office. In American English a "surgery" is an operation. I assume that's what you call surgery. We call it that too, or a "surgical procedure". It's like you call a cigarette a fag. We use that word for something way different lol.
Click to expand...

A doctor's surgery offers so many different services and decades ago, doctors ( gp/general practitioner) would of performed many procedures and often some surgery.
A doctor's office, noooooo, not English you know :wideyed:;)
 
In order to see a GP at my surgery we now have to be triaged by a nurse in addition to triage by receptionist.

Do not pass 'Go' - do not get an appointment. ..
 
Bluetit1802 said:
My surgery is big. It has 12 doctors (some of them part time), 5 nursing sisters who are practice nurses and can prescribe certain drugs, a large team of other nurses, a team of midwives, a team of district nurses, a team of health visitors, mental health workers, a treatment room where minor injuries are sorted plus blood tests, ECG's, dressings etc and also the GPs do very minor small operations there, plus all the admin staff and the office manager who happens to be one of the partners along with 8 of the doctors. So it really couldn't be called an office!
Click to expand...
The building I work in is 5 stories high, has 20 hospital beds, 13 health care teams (provider, nurse, MA), specialists' offices, CT scan, MRI, lab, pharmacy, optometry, hearing aids, cystoscopy, etc. I call it a very large office building thank you very much!
 
TheBigNewt said:
When you refer to a "surgery" what does that mean. To me surgery refers to a surgical procedure, an operation such as removing the gallbladder or the appendix.
Click to expand...

A "surgery visit" in the UK is, as far as i understand, a bit like what you in the USA call an "office visit" , at least a friend over your way always used to call his visits to his doctor 'office visits' , i think they were much the same as visits to the GP surgery here, but with much more time, and little wait. I remember that i was surprised that his insurance covered only part of each visit, the rest was quite a large 'co-pay' which everyone had to pay out of their own pocket. While here he did try one of our "surgery visits" and did not go again, did not like it at all. So i do not think that surgery visits and office visits can be seen as quite the same.
 
Chloesnavy said:
Anyone else have as many problems with the doctors surgeries as much as me? Not only did they give me the wrong antibiotics last week (now I'm on even more and it's my birthday next week...) but I rang up this morning to get an emergency prescription for ketostix. (Mine got left open:(...)The receptionist was really rude to me, stating that I haven't had this prescription since 2014 and kept saying it. So what?! What's that got to do with anything? Anyway I just rang up to check if it'll be in the pharmacy tonight, and turns out that silly woman didn't even put it through! :-(
Waaaahhhhhhhh lol cry
Click to expand...

Possibly, well probably more like definitely. In the UK the doctor's surgery/pharmacy system was appalling - firstly they kept changing the rules about prescriptions - automatically every month? - call the surgery - call the pharmacy direct?? blah blah.

Then to add insult to injury - the pharmacy kept putting the 'fridge item' sticker on the test strips and needles but NOT on the insulin - leading me to believe they weren't even storing it correctly. I called several times about this but it still kept happening. In the end I just left the country in outrage :-o
 
If we need to see a doctor in the UK we call the surgery to book an appointment and its usually a four week wait. Never ever used to be like that we rang up and saw the Doc the next day. If you need to see the Doc urgently you can go to the surgery and get an emergency appointment that same day.
Twice a year I have a prescription review with my GP (my doctor). Its realy a waste of my time and his as being a Type 1 I need the insulin and test strips for the rest of my life but its a tradition here in UK. I have to book an appointment (takes four weeks) and the chemist gets realy wound up and stamps my prescription 'You need a prescription review' yes I know but the four week wait I cant do anything about it.

ps General Practicioner doctors arnt as specialist as the Diabetic Specialist Nurses who are very clued up with the treatment and care of us type 1 diabetics.
 
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