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Recipe App

TrendyD

TrendyD

Active Member
Messages
40
Location
Yorkshire
Type of diabetes
Prediabetes
Treatment type
Diet only
Hi has anyone else had problems using the recipe app?
I am trying to get the iced berry shake/smoothie recipe! I had it as a favourite on my phone app but it’s all disappeared.
If anyone has it please could they forward me it?
Thank you
 
TrendyD said:
Hi has anyone else had problems using the recipe app?
I am trying to get the iced berry shake/smoothie recipe! I had it as a favourite on my phone app but it’s all disappeared.
If anyone has it please could they forward me it?
Thank you
Click to expand...

Hi there - which recipe is this? That'll help members respond appropriately
 
DCUKMod said:
Hi there - which recipe is this? That'll help members respond appropriately
Click to expand...

Hi it is called either the strawberry smoothie or iced berry shake!
I k is it has milk, yogurt, berries, ice, sweetener and vanilla extract I just can’t remember the quantities
 
TrendyD said:
Hi it is called either the strawberry smoothie or iced berry shake!
I k is it has milk, yogurt, berries, ice, sweetener and vanilla extract I just can’t remember the quantities
Click to expand...
Sorry, sorry, I meant to ask which app, not recipe. Doh!
 
It’s the diabetes.co.uk one it red and has the chef hat! It’s stopped working for me and I get error code 404
 
TrendyD said:
It’s stopped working for me and I get error code 404
Click to expand...
It' a error code for page not found

The HTTP error 404, or more commonly called "404 error", means that the page you are trying to open could not be found on the server.
 
TrendyD said:
It’s the diabetes.co.uk one it red and has the chef hat! It’s stopped working for me and I get error code 404
Click to expand...
Ok, i
TrendyD said:
I replied above
Click to expand...

Trendy, ,I will raise this with the techies. The app works just fine on my iPhone 7, but doesn't appear to work (just a white screen) on my iPad, which, to be fair, is getting on a bit.

However, could you let me know what operating system you are using on your device, to try to access the app? This is to ensure we get it properly sorted.

Thanks!
 
Tipetoo said:
It' a error code for page not found

The HTTP error 404, or more commonly called "404 error", means that the page you are trying to open could not be found on the server.
Click to expand...

That doesn't sound like the app, Tipetee. Do you have the URL where you saw that message. Thanks
 
DCUKMod said:
Ok, i


Trendy, ,I will raise this with the techies. The app works just fine on my iPhone 7, but doesn't appear to work (just a white screen) on my iPad, which, to be fair, is getting on a bit.

However, could you let me know what operating system you are using on your device, to try to access the app? This is to ensure we get it properly sorted.

Thanks!
Click to expand...

Hi I’m using both an iPhone 7 version 13.3 and my iPad 5th generation again version 13.3 I am unable to access the app on either.
Thank you for your help
 
TrendyD said:
Hi I’m using both an iPhone 7 version 13.3 and my iPad 5th generation again version 13.3 I am unable to access the app on either.
Thank you for your help
Click to expand...

The App now needs iOS11 or greater, so you should be fine.

The first things to try are usually to fully close the app (the up swipe thing), then if that doesn't work delete and reinstall the App from iTunes.

If that fails, drop and email to [email protected] and you'll get the help you need.
 
DCUKMod said:
The App now needs iOS11 or greater, so you should be fine.

The first things to try are usually to fully close the app (the up swipe thing), then if that doesn't work delete and reinstall the App from iTunes.

If that fails, drop and email to [email protected] and you'll get the help you need.
Click to expand...

I’ve tried the app close down so I will try and delete and reinstall. Thanks for your help
 
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