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<blockquote data-quote="Pipp" data-source="post: 637331" data-attributes="member: 100904"><p>I nominate the snivelling lazy, pig ignorant assistant in a certain phone store yesterday. In fact I would nominate everyone who works in there for their lack of understanding that customer service has a clue in the expression that those in employment there are actually employed to serve customers.</p><p></p><p>I went into the store, smiled and said hello to the lad at the door, who was holding a clipboard and pen and chatting to a pretty young lass. He did not respond. Went to look at the phone display, stood around for 15 minutes trying to attract the attention of the red t shirted staff, watched lots of people coming in, being served then leaving. Finally caught an assistant. He then said "can't serve you, coz you haven't given your name to James at the door, so you are not in the queue". Oh, really? I would know about this how? Apparently James should have greeted me, so it was his fault. When I informed said assistant that I would not be going to the back of the queue then his reply was, "oh alright then". Explained I am hearing impaired, use hearing aids, wanted to upgrade phone, have bluetooth, to sync in car, use internet etc. he picked up a simple phone, with very large keypad, shouted, loudly in my face, "this is about all we have for DEAF people to use. You won't be able to use a bluetooth phone".</p><p></p><p> The lad may need some attention in 101, or perhaps the friendly MILs will give him some 'opening medicine' to help retrieve the large keypad phone from his rear.</p></blockquote><p></p>
[QUOTE="Pipp, post: 637331, member: 100904"] I nominate the snivelling lazy, pig ignorant assistant in a certain phone store yesterday. In fact I would nominate everyone who works in there for their lack of understanding that customer service has a clue in the expression that those in employment there are actually employed to serve customers. I went into the store, smiled and said hello to the lad at the door, who was holding a clipboard and pen and chatting to a pretty young lass. He did not respond. Went to look at the phone display, stood around for 15 minutes trying to attract the attention of the red t shirted staff, watched lots of people coming in, being served then leaving. Finally caught an assistant. He then said "can't serve you, coz you haven't given your name to James at the door, so you are not in the queue". Oh, really? I would know about this how? Apparently James should have greeted me, so it was his fault. When I informed said assistant that I would not be going to the back of the queue then his reply was, "oh alright then". Explained I am hearing impaired, use hearing aids, wanted to upgrade phone, have bluetooth, to sync in car, use internet etc. he picked up a simple phone, with very large keypad, shouted, loudly in my face, "this is about all we have for DEAF people to use. You won't be able to use a bluetooth phone". The lad may need some attention in 101, or perhaps the friendly MILs will give him some 'opening medicine' to help retrieve the large keypad phone from his rear. [/QUOTE]
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