i got a card just before christmas saying i had a package that had underpaid postage i think it said it was 2p underpaid, so i drive the 10 miles to the sorting office, stand in a queue while this grumpy dude deals even grumpier customers who all seem to have a bone to pick about something, i finally get my package, it was a letter, it contained a pen someone had sent me as a christmas present with there company name on it, it was some sort of alternative to a christmas card and the pen was broken, i paid more for it than the pen was worth even if it had not been broken, i was so pleased