Sensor Issue!!

[Neckarski_94]

Just got out the bath. My Dexcom sensor decides it doesn’t want to be on the back of my arm anymore and was hanging on for dear life. So I pulled it off! Didn’t even last out of 10 days!!

 

[Hopeful34]

Just give Dexcom a ring tomorrow @Neckarski_94 and they'll replace it.

 

[Neckarski_94]

Just give Dexcom a ring tomorrow @Neckarski_94 and they'll replace it.

They sent me one with my Overpatches yesterday and I still have one left from my last prescription. So no big deal!

 

[MrsA2]

They sent me one with my Overpatches yesterday and I still have one left from my last prescription. So no big deal!

But not claiming a replacement from Dexcom means the NHS pays.

 

[Neckarski_94]

But not claiming a replacement from Dexcom means the NHS pays.

Why’s that? I don’t understand your comment.

 

[MrsA2]

Why’s that? I don’t understand your comment.

If you get your sensors on prescription, those costs are paid for by the NHS.
If you notify the manufacturer of any faulty ones, they will replace them to you for free, and you therefore do not need so many from the NHS

 

[Neckarski_94]

If you get your sensors on prescription, those costs are paid for by the NHS.
If you notify the manufacturer of any faulty ones, they will replace them to you for free

Ah ok now I understand. I’ve contacted Dexcom and they are sending me a replacement sensor as well as some overpatches.

and you therefore do not need so many from the NHS

i will still need my 3 sensors that i get on prescription. You can never have enough sensors!