Simplera device not found

[adi_mrok]

Hi, I am having issues with connecting new simplera sensor. Basically it's being found, and then after 30 seconds or so I get notification device not found. I tried sensor no 3 in a row and I don't want to use up my whole surplus if it's going to happen like this with each one. Plus injecting for the 4th time is no fun... is it a known problem, how can I resolve it? I'm on pump 780g.

 

[Hopeful34]

Sorry you're having these issues @adi_mrok

I not on a medtronic pump, but tagging @searley who I know uses the simplera sensors. Not sure if @Nicola M does too.

 

[Nicola M]

Sadly not on them yet but I know for sure searley is, hopefully he will be able to help!

 

[\Daf/]

Hello, I’m sadly using them, never had suck a useless. GM ever, I have had your problem, I switched to a different batch and that clears up, I am getting the out of calibration now, last night it was a massive 5 out, ready 9.6 when I was actually 4.6 and dropping!!

Now the Simplera has manufacturing problems, we are all being transferred to the “Faffing about Guardian 4 “ never know a CGM to be so **** complicated to put on?

I know why Simplera is useless, it’s made by Abbots and their Libre 2 were the same.

I hope you get it sorted