Simplera device not found

adi_mrok

Member
Messages
22
Type of diabetes
Family member
Treatment type
Pump
Hi, I am having issues with connecting new simplera sensor. Basically it's being found, and then after 30 seconds or so I get notification device not found. I tried sensor no 3 in a row and I don't want to use up my whole surplus if it's going to happen like this with each one. Plus injecting for the 4th time is no fun... is it a known problem, how can I resolve it? I'm on pump 780g.
 

Nicola M

Moderator
Staff Member
Moderator
Messages
931
Type of diabetes
Type 1
Treatment type
Pump
Sadly not on them yet but I know for sure searley is, hopefully he will be able to help!
 
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