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Stress / losing insulin pen

Fetchmeacoffee

Fetchmeacoffee

Well-Known Member
Messages
112
Location
Peterborough
Type of diabetes
Type 1
Treatment type
Pump
Dislikes
busybodies
Hi all , me again :lol:

I'm currently staying with a friend in Manchester , well I was until yesterday (Well I thought I was!)
Basically I set my day out as I always do when I travel for a few hours , planned my train journey , made sure BG levels where fine , had insulin to hand for when I was to settle and eat on my train home. Basically the first train I got on to was running a little late , which put me behind with my connecting train , meaning my final part of the journey would be behind too thus me missing the final part of the journey and I had already pre-booked my ticket for the final part as its cheaper getting it a few days early.
After leaving late and getting into the second part of the journey , I phoned National Rail who said i'd be able to travel on a later train as I had a valid reason , however at this point I had always got myself worked up into a sweat so felt id need to test my BG , suprise suprsise I was pretty high teens. At this point (with my friend still with me thank god!) I went to get something to eat so I could do my insulin , and to my horror , I couldn't find my pen anywhere , it'd gone from the pocket I had put it in! Rather than carrying on and risking another 4 hours with BG levels of high teens to early twenties I decided to visit a local A&E to get sorted. After 4/5 hours I had what I needed , but ****** (mind my french) last train had already gone :(

Question is , do I have a good case to put toward the train company to try and get my ticket refunded ?

Thanks in advance!
 
I work on the Railway. I'd recommend putting it to the ticket office and see what they can do as it was extenuating circumstances, rather than being tardy. Do you have any physical evidence of being in the hospital? I don't work for the train operators, but I do know they will help someone who has been waylaid through ilness or a genuine reason, such as a preceding connection being late, but only on the rail network, not buses or taxis or your car broke down mind. I'd say you have a pretty good reason. Let me know how you get on. They are human beings after all and understand that sometimes S**t happens.

Mart
 
I would certainly try for a refund as Mart suggests, hope your succesful :thumbup:
 
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