My doctors practice have changed the prescription on expendables from Bayer to GlucoRx. GlucoRx have sent me their starter kit consisting of GlucoRxQ meter and Lancing device. But, I had serious problems downloading the software, GlucoRx Voyager software onto my desktop computer, having to turn off firewall protection in order to install it. Now I have a problem getting the software to recognise the meter. The adoption of this new system is important as it seems that the NHS will in the future only be supplying the GlucoRxQ testing strips on prescription. Has anyone else experienced these problems?
Thanks for any advice
Thanks for any advice