Hi KM.
You should NEVER use the pads, that can be very painful ! Always the sides of the fingers only.
Is your finger pricker set to the right depth ?
You might be a candidate for Alternative Site Testing (AST) but you MUST discuss with your GP or Nurse as the readings from different areas are not as accurate as finger pricking, mainly due to a time lag in the readings. Notr all meters support AST, which is another consideration.