OK, lets turn the clock back 1.5 years. I went to Specsaveres for routine eye test and was prescribed a new pair of glasses as my prescription had changed. I wore these for a couple of weeks but was never happy with them. Specsavers re-tested my eyes and found that the prescription was different, and so got new glasses made.
My glasses were fine up until three months ago when my vision was starting to blur. Back to Specsavers for a new eye test, including photographing my eyes (which they did the last time as well). The photograph indicated my eyes as being healthy - so I was told, but my prescription had changed slightly.
An new pair of glasses was ordered, and they were fine at first. However, as time went on my vision started to deteriorate with these glasses. I thought it was a case of deja vu, so back to Specsavers, who again re-testsed my eyes. Oh, your prescription is different. ANd duly so made me another pair of glasses. I wasn't altogether happy with the new ones, but said I'd give them a try for a couple of weeks. All the above has happened before I had been diagnosed with diabetes.
My vision has changed again to the point that I can hardly see through these glasses. Having lost faith in Specsavers, I have made an appointment with my local optician to test my eyes. Should I be going back to Specsavers and asking for a refund, considering that maybe they should have picked something up from the eye photograph? Also, can I expect a new pair of glasses from my local optician to go the same way? Any suggestions/help would be welcomed as I'm going on hols in three weeks, and would like to be able to see when I'm away.
My glasses were fine up until three months ago when my vision was starting to blur. Back to Specsavers for a new eye test, including photographing my eyes (which they did the last time as well). The photograph indicated my eyes as being healthy - so I was told, but my prescription had changed slightly.
An new pair of glasses was ordered, and they were fine at first. However, as time went on my vision started to deteriorate with these glasses. I thought it was a case of deja vu, so back to Specsavers, who again re-testsed my eyes. Oh, your prescription is different. ANd duly so made me another pair of glasses. I wasn't altogether happy with the new ones, but said I'd give them a try for a couple of weeks. All the above has happened before I had been diagnosed with diabetes.
My vision has changed again to the point that I can hardly see through these glasses. Having lost faith in Specsavers, I have made an appointment with my local optician to test my eyes. Should I be going back to Specsavers and asking for a refund, considering that maybe they should have picked something up from the eye photograph? Also, can I expect a new pair of glasses from my local optician to go the same way? Any suggestions/help would be welcomed as I'm going on hols in three weeks, and would like to be able to see when I'm away.