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<blockquote data-quote="gennepher" data-source="post: 2190271" data-attributes="member: 238814"><p>I totally agree.</p><p>It is not childish.</p><p>A free tea or coffee is nothing to them, and brings in customers. It is very short sightedness on management/head office's part. I stick to a principle.</p><p></p><p>You brought this to mind. Not quite the same, but I stick to principles, even though you might think it's outmoded or I am being bl**dy minded.</p><p>I haven't visited Sainsbury's in 25 years because the security guard physically manhandled me out because I had my first hearing dog (with deaf visibility jacket and lead etc) without even talking to me first. Security guard made such a noisy scene in the process that the whole shop, customers and staff stared at me as though I was a criminal and had stolen something. Yes I kicked up a stink on site even though security guard badly traumatised me. Management not available etc. Later all head office said eventually was sorry security guard didn't know hearing dogs for deaf were allowed in the shop, and we'll send you a bunch of flowers, but the flowers never arrived. It might sound petty but the bunch flowers never arriving was the absolute last straw.</p><p></p><p>Social media was not around then, and I was badly traumatised. So much so, that even now if (for example) I set off security alarms (the assistant has forgotten to take a tag off and I cannot hear security alarms with being deaf, not even with cochlear implant), and if a security guard stops me now I am in defence/aggressive mode ready to blow my top verbally. It is instinct now. I have had a hand unexpectedly clamped on my shoulder from behind by a security guard before now (I couldn't hear him from behind, with being deaf). So if that happens, then be very very aware....</p><p></p><p>If I have a companion with me then because they can hear they they talk with the security guard before I realise what was happening.</p><p></p><p>Back to the free tea and coffee, I do recall one supermarket chain doing a mini breakfast deal of one egg, one sausage, one piece of bacon and a cuppa with it if you were there before 10am. It was a long while ago, maybe not that long because J was alive then, so over 10 years. It brought older people in early, and they did shop as well. But it got stopped. And the early morning shoppers stopped going.</p><p></p><p>Nothing is for shoppers' convenience any more. The supermarkets could still do a free cuppa, say before 10 am or something like that.</p><p></p><p>But my principles are my principles, even a couple of decades later...</p><p></p><p>End of rant from the bl**dy minded cantankerous old lady.</p></blockquote><p></p>
[QUOTE="gennepher, post: 2190271, member: 238814"] I totally agree. It is not childish. A free tea or coffee is nothing to them, and brings in customers. It is very short sightedness on management/head office's part. I stick to a principle. You brought this to mind. Not quite the same, but I stick to principles, even though you might think it's outmoded or I am being bl**dy minded. I haven't visited Sainsbury's in 25 years because the security guard physically manhandled me out because I had my first hearing dog (with deaf visibility jacket and lead etc) without even talking to me first. Security guard made such a noisy scene in the process that the whole shop, customers and staff stared at me as though I was a criminal and had stolen something. Yes I kicked up a stink on site even though security guard badly traumatised me. Management not available etc. Later all head office said eventually was sorry security guard didn't know hearing dogs for deaf were allowed in the shop, and we'll send you a bunch of flowers, but the flowers never arrived. It might sound petty but the bunch flowers never arriving was the absolute last straw. Social media was not around then, and I was badly traumatised. So much so, that even now if (for example) I set off security alarms (the assistant has forgotten to take a tag off and I cannot hear security alarms with being deaf, not even with cochlear implant), and if a security guard stops me now I am in defence/aggressive mode ready to blow my top verbally. It is instinct now. I have had a hand unexpectedly clamped on my shoulder from behind by a security guard before now (I couldn't hear him from behind, with being deaf). So if that happens, then be very very aware.... If I have a companion with me then because they can hear they they talk with the security guard before I realise what was happening. Back to the free tea and coffee, I do recall one supermarket chain doing a mini breakfast deal of one egg, one sausage, one piece of bacon and a cuppa with it if you were there before 10am. It was a long while ago, maybe not that long because J was alive then, so over 10 years. It brought older people in early, and they did shop as well. But it got stopped. And the early morning shoppers stopped going. Nothing is for shoppers' convenience any more. The supermarkets could still do a free cuppa, say before 10 am or something like that. But my principles are my principles, even a couple of decades later... End of rant from the bl**dy minded cantankerous old lady. [/QUOTE]
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