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What was your fasting blood glucose? (full on chat)
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<blockquote data-quote="RFSMarch" data-source="post: 2324780" data-attributes="member: 410451"><p>Weird.... so when I reported the duff sensor someone at Abbot sent a replacement and I thought that was that. Pharmacist gave me a blood kit at cost as a favour and he is a gem, so I thought I was all sorted for any more flatlining LOs.</p><p></p><p>Just had a phone call with Libre's next level support where I rightly apologised for forgetting that it is when a sensor FAILS they usually replace and thanking them for agreeing to replace it anyway, but... he apologised to ME for the rep being quite intransigent and handling the call badly, and is sending me a New Freestylyle Optium Neo blood kit and strips so that if it flatlines again I can use that to do the comparisons, AND.... a new sensor even though they have already put a new one out in the post! So I joked they are obviously trying to shift then old stock for when the fancy schmancy Libre 2 becomes more readily available! He did actually ask me if I was going to try it when it becomes available and said he would follow up and be happy for me to trial one and welcomed the feedback. I know when I had real issues with them as I was suffering from allergic reactions, I had mentioned I was a journalist (hence avoiding multiple finger pricking) so still obviously on my records!</p><p></p><p>Anyway - they had already sent out one on escalation so this obviously went up a further level and I wasn't expecting two to come at me, but with no regular shifts since March, I am not going to complain. At £50 a pop, to be reimbursed any at all after what was essentially my own forgetfulness over when to claim was decent enough.</p><p></p><p>Now... if the good luck fairies could *just* help me get back some regular shift work, I'd be grateful!</p></blockquote><p></p>
[QUOTE="RFSMarch, post: 2324780, member: 410451"] Weird.... so when I reported the duff sensor someone at Abbot sent a replacement and I thought that was that. Pharmacist gave me a blood kit at cost as a favour and he is a gem, so I thought I was all sorted for any more flatlining LOs. Just had a phone call with Libre's next level support where I rightly apologised for forgetting that it is when a sensor FAILS they usually replace and thanking them for agreeing to replace it anyway, but... he apologised to ME for the rep being quite intransigent and handling the call badly, and is sending me a New Freestylyle Optium Neo blood kit and strips so that if it flatlines again I can use that to do the comparisons, AND.... a new sensor even though they have already put a new one out in the post! So I joked they are obviously trying to shift then old stock for when the fancy schmancy Libre 2 becomes more readily available! He did actually ask me if I was going to try it when it becomes available and said he would follow up and be happy for me to trial one and welcomed the feedback. I know when I had real issues with them as I was suffering from allergic reactions, I had mentioned I was a journalist (hence avoiding multiple finger pricking) so still obviously on my records! Anyway - they had already sent out one on escalation so this obviously went up a further level and I wasn't expecting two to come at me, but with no regular shifts since March, I am not going to complain. At £50 a pop, to be reimbursed any at all after what was essentially my own forgetfulness over when to claim was decent enough. Now... if the good luck fairies could *just* help me get back some regular shift work, I'd be grateful! [/QUOTE]
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