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Freestyle libre 2

D

Dee1960

Active Member
Messages
43
Type of diabetes
Type 2
Treatment type
Tablets (oral)
I've only had this new sensor on for 2 days but have had to change it as it keeps giving me low alarm!!!! When my mmol is OK. It's obviously due to pressure. What a waste of money.
 
I must admit it’s frustrating when a sensor fails, especially if you are self funding as I do.

If you contact Abbott they will send you a replacement. Hers a link to their online form. https://www.freestyle.abbott/uk-en/support/sensor-support-form.html

Hang on to the old sensor as sometimes they ask for it back. If they want it back they will send you a free post postage kit.
 
I'm already waiting for a replacement from them for the one l changed 3 days ago due to a fault it just wouldn't read. So I doubt the will give me another one because of pressure readings?
 
It’s always worth a try. I would describe the error as low readings which don’t match a fingerprick test and see what they say.

Are you saying the alarms are due to where it’s placed? I.e. pressure lying on it overnight! That can be a real pain. One option if you are sure your BS is fine is to turn the alarms off overnight? It depends what treatment you are on and whether you are certain they are just compression lows. Not much help for the one you’ve removed I know.
 
That's a good idea. I always check when the alarm goes of and it's definitely pressure. I'm on metformin, Alogliptin and dapaglifllizin. So I don't think these cause lows?
 
Dee1960 said:
So I doubt the will give me another one
Click to expand...
I rang up to report one once due to inaccurate readings compared to finger pricks. I mentioned how frustrated I was as I’d just wasted one knocking it off on the door jam. They sent me two, so I defo think they’d replace both of yours.
 
Dee1960 said:
I'm already waiting for a replacement from them for the one l changed 3 days ago due to a fault it just wouldn't read. So I doubt the will give me another one because of pressure readings?
Click to expand...
I'm sure it will be worth a try - don't forget they will be able to see by the app that it has failed so hopefully that should help getting a replacement.
 
Rachox said:
I rang up to report one once due to inaccurate readings compared to finger pricks. I mentioned how frustrated I was as I’d just wasted one knocking it off on the door jam. They sent me two, so I defo think they’d replace both of yours.
Click to expand...
I tried it and they are replacing
 
I'm relatively new to the libra 2, am on my 6th or 7th now. I still request test strips on my repeat prescription, as I prick my finger when I suspect a reading from the Libre 2. I had one with a sensor error after the 60 minute period after fitting. That was replaced FOC, then that failed with a sensor error after 3 days. i was advised I might have to return the defective sensors, but there was no request to return or prepaid box sent. I lost one sensor when I was out with my camera back pack on, I believe putting my arm with shirt sleeves rolled up through the bags shoulder straps knocked it off and it was lost. I'm more careful now after paying £67 for a new one as it was my fault. I'm type 2 on insulin and had a hypo before using the Libre 2, so to guard against this they are useful. After I while I got used to the Libre 2 quirks
 
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