Hi SamFerguson. From your previous comments, can you not put in for a transfer to a different DSN? My local hospital is not big, but there are at least a couple of DSN's there. Surely you have a right to get a better service. I've realised recently how important it is to get a good relationship with the hospital- I can contact them anytime for help / information. I email results every couple of weeks for feedback. I went years of going every 4 to 6 months only to come away thinking it was a total waste of time, then went back to what I was doing previously. Now I'm starting to regret not pushing more for better help. It's us who have to live with it at the end of the day! Maybe I'm just lucky at the moment, but I think you should push for better treatment.