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Hello, Well done for coping so well. My daughter was diagnosed at 10, and she’s 12 now. She was doing her own injections the day after diagnosis, but always hated finger prick tests. The Libre is a life changer on so many levels, and I’d recommend your daughter get one as soon as possible. For...

My 12-year-old daughter who is type 1 has itchy scalp sometimes. Never thought to link it to diabetes. Got me thinking. When it’s bad, she uses coal tar shampoo. It’s not perfect but dies seem to relieve symptoms a lot.

Have tried scanning again with parental locks and restrictions all off. Still no joy :(

Good idea. Thanks

No, we’ve been doing it for months. You need an iPhone 7 or above though (not sure which Android system). 6 and below have no NFC capability. Best to start each new sensor with the reader, then the phone. If you start with the phone, the reader won’t work for the duration of that particular...

Thank you, but you don’t. I’ve been using my iPhone 8 to scan my daughter for months now, and it doesn’t matter when you use your phone for the first time, as long as you use the reader first. You can scan with your phone hours or days later. My daughter’s phone won’t scan anything at all, not...

Thank you. Yes, did exactly the same as with my phone. Made no difference. Worked ok with son’s phone too as a test.

Ah, hadn’t thought of that. I have turned off parental controls and will try to scan again when she returns from school later. Thanks for helping.

Ha, my daughter never spends her money, only mine! ;) How would I tell if the ‘drawbridge’ is up? I did download another scan app, as a test, and it wouldn’t work either. Couldn’t scan a barcode.

Tried wiggling it around too, but it’s completely unresponsive ☹️

Thank you for replying. Yes, I have tried rebooting, but still nothing. It really does seem that the NFC tag has stopped working. I may have to get it looked at by Apple. Thanks for your help.

Thank you. No, she doesn’t have Apple Pay set up as she’s only 12. Thanks for the link. It’s none of those issues, although I’m not sure what it means by: The device has never been unlocked. We installed the Librelink app on her brother’s iPhone 8, and that worked immediately too, like on...

No, she doesn’t. She has a Gear 4 case and screen protector. I’ve tried everything, and nothing works. I’ve come to the conclusion the NFC tag in her phone has stopped working. Interesting thing though: I deleted my QR app on my 8 for a test, and the LibreLink app still scans my daughter’s...

It would still work with WiFi though.

Yes, it is

No, it’s not that. You just have to make sure you start the sensor with the reader, not the phone, but after the reader has started the sensor, you can use your phone, and even change phones. Only one phone can be logged in to the sensor at one though. It’s just that the 7 won’t read the sensor.

There is no ´Wireless and networks’ section. All I have is WiFi, Bluetooth, mobile data and personal hotspot. None of them have an NFC button, and nowhere is there a ‘more’ button. Any ideas? Thank you.

Thank you. That’s what I thought, but somewhere I found that you needed to download a QR app in order to be able to scan a Libre. Still can’t find how to turn on an NFC button on iPhone 7, if that is the issue.

Hello Jaylee, Thanks for replying. I waited until after the first hour after applying a new sensor, then tried scanning with the 7. Yes, I am using the LibreLink app. I have always used it fine with my 8, and I never turned on an NFC button. Just can’t understand why the 7 won’t scan. Can’t...

Thanks. The trouble is that I can’t find where to turn the NFC on/off. I have downloaded a QR scanner app, and that doesn’t scan either. So hopefully it is the NFC button which I just need to locate.