Accu Check 360 Software help

lisacp

Well-Known Member
Messages
106
Type of diabetes
Type 1
Treatment type
Insulin
Hi, I am having problems uploading the Accu Check 360 software on to my laptop.
I have just received the new edition which is compatible with windows 10.
I have run the software but after five minutes or so it says failed and closes down.
I have disabled my firewall and I have plugged the Realtyme thing in but to no avail.
I am not the best on computers so I don't know if I an missing something really obvious.
 

azure

Expert
Messages
9,780
Type of diabetes
Type 1
Treatment type
Pump
I don't have that software so I can't help : (

Have you tried giving AccuChek a call? Hopefully they'll be able to talk you through it.
 

iHs

Well-Known Member
Messages
4,595
I couldn't load the 360 software on my netbook so gave up trying in the end. Have you tried Smsrtpix or uploading to Diasend