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Android version of Diabetes Forum App is not on the Google Play Store

E

Elize52

Newbie
Messages
4
Type of diabetes
Reactive hypoglycemia
Treatment type
Diet only
An information bubble at the top of the Reactive Hypoglycemia Forum says "Get the Diabetes Forum App for your phone - available on iOS and Android." But when I click on "Android", either on a computer or my phone, the Google Play Store gives an error message: "Something went wrong". When I search for Diabetes.co.uk apps in the Google Play Store, I get zero hits. I am in the US. Does anyone know why I am running into this problem and how to solve it? Thank you. -- Regards, Elize
 
Elize52 said:
An information bubble at the top of the Reactive Hypoglycemia Forum says "Get the Diabetes Forum App for your phone - available on iOS and Android." But when I click on "Android", either on a computer or my phone, the Google Play Store gives an error message: "Something went wrong". When I search for Diabetes.co.uk apps in the Google Play Store, I get zero hits. I am in the US. Does anyone know why I am running into this problem and how to solve it? Thank you. -- Regards, Elize
Click to expand...
Sounds like technical issues with the app, it happened a couple of weeks ago as well.
Let me tag some of the moderators so they can inform the tech team: @EllieM , @lovinglife , @TriciaWs .

For what it's worth, I've used the forum for years and much prefer using my browser, both on phone and computer. I did try the forum app at some point but found it very confusing so I deleted it again.
 
Elize52 said:
An information bubble at the top of the Reactive Hypoglycemia Forum says "Get the Diabetes Forum App for your phone - available on iOS and Android." But when I click on "Android", either on a computer or my phone, the Google Play Store gives an error message: "Something went wrong". When I search for Diabetes.co.uk apps in the Google Play Store, I get zero hits. I am in the US. Does anyone know why I am running into this problem and how to solve it? Thank you. -- Regards, Elize
Click to expand...
Hi @Eliza52

Moderators have been advised by Admin that they currently building a new app for use on Android which will be available in the App Store, there will be a formal announcement once it’s up and running

hope this helps - the mod team :)
 
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