This is an interesting article from the Stanford Social Innovation Review:
'The Emerging World of Online Health Communities'
https://ssir.org/articles/entry/the_emerging_world_of_online_health_communities
'The Emerging World of Online Health Communities'
"Patient-led sites that offer support and information are the most well-known. They typically offer a moderated forum, blogs, advice, support, academic references, and a place to shop for relevant products."
I liked the following description/definition: "Gift economies. Forums where people share their experience with a disease and others provide feedback to improve services are examples of gift economies, where members give valuable services to each other freely and with no expectation of financial reward."
There is no doubt that on-line communities such as ours greatly expand the capacity of the health system. However, within health systems we are to a certain extent an 'invisible' or undervalued resource. Hopefully, articles such as this one will change that perception.https://ssir.org/articles/entry/the_emerging_world_of_online_health_communities