Aviva nano

Pink

Active Member
Messages
34
Hi all im having problems using the meter. I keep getting this error message e1. I've lost the instructors so I don't know what I'm doing wrong. Help anyone?
 

iHs

Well-Known Member
Messages
4,595
Hi

Ive got a Nano and have just looked in the manual for you :)

The error message E1 that you see is due according to what is written in the manual:-

'Your blood glucose may be extremely low or the test strip may be damaged or not properly inserted. If you see this error message after you applied blood to the test strip, see Chapter 2 "Unusual Test Results." If you see this error message before you applied blood to the test strip, remove the strip and reinsert it or replace it if damaged. Verify that the code number printed on the strip container matches the code number printed on the code chip currently inserted in the meter. If the message reappears, call the Accu-Chek customer careline on 0800 701 000 (UK)