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Bashing head against the wall now !!!!!!

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Enclave

Enclave

Well-Known Member
Retired Moderator
Messages
2,602
Location
Scotland
Type of diabetes
Treatment type
Diet only
i am now unofficially in remission with my T2 .. It was hard work but it's has paid off with my blood sugars all in the non diabetic range .. My heart failure nurse is delighted with my new found health, and with her support I have come off the dreaded statins... My blood pressure was also in the normal range.... Happy days :)

So last week I was shocked when I had to see the diabetic nurse for the regular check ... Now this meeting was the opposite of the heart failure nurse .. She ignored my good blood sugars .. And all my other levels being in the good range .. And started to tell me off for not taking the metfomin and statin... What the heck ... She took my blood pressure that was through the roof and the more she talked the higher my BP went up .... I left some what confused as her parting message to me was said in a very spiteful and childish way .. ' I am going to report you to the Dr as you are not following the diabetic diet advice and you stopped taking your prescribed medication. '

I think I may have to follow the wife and stop going to see the drs altogether ...
 
Enclave said:
' I am going to report you to the Dr as you are not following the diabetic diet advice and you stopped taking your prescribed medication. '
Click to expand...

... I'd have had her in tears after that .....
 
@Enclave You are doing very well. Just go for the annual blood tests and ignore her blabbering. All your results are online anyway. You might need your doctor one day so don't burn all your bridges. And take all the eye tests going :)
 
Really, @Enclave. What does she expect the doc to do? Stand you in the corner, with dunces hat? Give you detention or 100 lines?

I would have laughed in her face for the report to the doc remark. Then told her you would report her too.

Don't stop the check ups, but maybe see if you can have them done by a different nurse.
Don't be intimidated or bullied.
 
Oh @Enclave that is fantastic news! Don't let the diabetic nurse ruin your (and I repeat the word YOUR) achievement! So chuffed for you !!!!
Now if I was an old cynic I'd say maybe the nurse worries that a few more like you and she'll be out of a job - but of course I'd never suggest that, I'm mean what would she do without her patients? ;) Makes you wonder - who exactly needs who?:D:D:D
 
Mike D said:
... I'd have had her in tears after that .....
Click to expand...
I was too angry to say anything at the time ... This was the same nurse that told me to drink sugary drinks and eat biscuits if I felt ill ....grrrrrrrr
 
Avocado Sevenfold said:
@Enclave You are doing very well. Just go for the annual blood tests and ignore her blabbering. All your results are online anyway. You might need your doctor one day so don't burn all your bridges. And take all the eye tests going :)
Click to expand...
Yes, I do get my results online, so am not going to attend any more appointments she makes for me :)
 
Pipp said:
Really, @Enclave. What does she expect the doc to do? Stand you in the corner, with dunces hat? Give you detention or 100 lines?

I would have laughed in her face for the report to the doc remark. Then told her you would report her too.

Don't stop the check ups, but maybe see if you can have them done by a different nurse.
Don't be intimidated or bullied.
Click to expand...
Sadly you don't get to know who you are going to see until you get there
 
mrspuddleduck said:
Oh @Enclave that is fantastic news! Don't let the diabetic nurse ruin your (and I repeat the word YOUR) achievement! So chuffed for you !!!!
Now if I was an old cynic I'd say maybe the nurse worries that a few more like you and she'll be out of a job - but of course I'd never suggest that, I'm mean what would she do without her patients? ;) Makes you wonder - who exactly needs who?:D:D:D
Click to expand...
I think you are right .. I don't think that dsn enjoys her job
 
Enclave said:
I was too angry to say anything at the time ... This was the same nurse that told me to drink sugary drinks and eat biscuits if I felt ill ....grrrrrrrr
Click to expand...

Not surprised at all ..... still, not worth your stress. Different for me though. She would have been on the end of a withering insult or three.
 
If it were me (;)), I'd ask to speak to the practice manager and explain how this moronic woman has made you feel, and why you don't wish to see her any more. That's the trouble with HCP's like this, they get away with demeaning their patients far too often. Patient doesn't go back because they've been made to feel like ****, and they just get marked on the system as being non compliant - but without the reason why, and nursey/GP gets away with it. If enough people speak up, maybe patronising and sanctimonious attitudes will change.:cool:
 
@Enclave, I know that everyone says you should just consider these people as uneducated, but given how well you've done (congratulations by the way, that's one hell of a result), you should write a letter of complaint to the practice manager, pointing out the condescending nature of the nurses attitude, the results that you have achieved and making it very clear that there was no patient-centric care forthcoming (the new byword in the NHS).

You should also be clear that it doesn't affect you as you have discovered for yourself what works, but that less strong patients may have been reduced to tears by the scolding and it would have affected their care.

We can't keep letting people get away with this sort of attitude and the more people who complain about the care they are receiving, the more likely it is to change.
 
Enclave said:
i am now unofficially in remission with my T2 .. It was hard work but it's has paid off with my blood sugars all in the non diabetic range .. My heart failure nurse is delighted with my new found health, and with her support I have come off the dreaded statins... My blood pressure was also in the normal range.... Happy days :)

So last week I was shocked when I had to see the diabetic nurse for the regular check ... Now this meeting was the opposite of the heart failure nurse .. She ignored my good blood sugars .. And all my other levels being in the good range .. And started to tell me off for not taking the metfomin and statin... What the heck ... She took my blood pressure that was through the roof and the more she talked the higher my BP went up .... I left some what confused as her parting message to me was said in a very spiteful and childish way .. ' I am going to report you to the Dr as you are not following the diabetic diet advice and you stopped taking your prescribed medication. '

I think I may have to follow the wife and stop going to see the drs altogether ...
Click to expand...

OK, so I've tried to read your post in a number of ways:

1 - As someone who has been removed from my practise Diabetic Register
2 - As someone who has experienced "mixed messaging" from within one GP Practise
3 - As someone who makes money from business problem solving - which usually involves lack of joined up thinking, flawed communications and lacking single point accountability for any given process.

Having done all of that, in your shoes, I would write to your GP (assuming that's who declared you to be in remission), with carbon copies to your heart failure nurse, diabetic nurse, and if it wasn't your GP who declared you to be in remission, then to him too.

That letter would state a timeline summarising (in a line or two) diagnostic details, declaration of remission, and agreement from specialist nurse to cease statin medication and a brief precise of the diabetic review appointment. I would finish the letter by asking that they consult together, suggesting there must be some misunderstandings in your care plan, between them.

I would finish with my current plans: continue with the diet leading to remission and remain statin-free. I would then ask my GP (or Doc who declared remissions) to confirm in writing your ongoing care plan; meaning your safety net HbA1c tests and anything else agreed between you, so that you all have the same messages.

I do feel for you, having recently had a frustrating telephone consultation to discuss routine blood results, from a Crumblies Health Check, which highlighted my excellent lipid breakdown, with accompanying inconveniently high Total Cholesterol score. It is so frustrating - especially when so unexpected.

I'm a great fan of the NHS. We are incredibly lucky to have it, but it is in such a state of flux, with them having so many crises and epidemics to deal with, but, sadly, the fall-out can lie with the patient, whose health is on the line.

I would suggest your letter is unemotional and business-like, thereby at least trying to make things better for all the patients serviced by these HCPs. Where possible, I prefer to be part of the solution, rather then joining in on the problem.

Feedback is important, but it does have to be unemotional to be most effective and hard-hitting.

Good luck with it all. :)
 
Last edited by a moderator:
Total agreement with @AndBreathe

We have to highlight to them the consequences of their behaviour - whether they are bank staff, nhs staff or fellow workers.

How many people leave an appt like that and never go back? But that means we leave other people continuing to get the same treatment.
 
AndBreathe said:
OK, so I've tried to read your post in a number of ways:

1 - As someone who has been removed from my practise Diabetic Register
2 - As someone who has experienced "mixed messaging" from within one GP Practise
3 - As someone who makes money from business problem solving - which usually involves lack of joined up thinking, flawed communications and lacking single point accountability for any given process.

Having done all of that, in your shoes, I would write to your GP (assuming that's who declared you to be in remission), with carbon copies to your heart failure nurse, diabetic nurse, and if it wasn't your GP who declared you to be in remission, then to him too.

That letter would state a timeline summarising (in a line or two) diagnostic details, declaration of remission, and agreement from specialist nurse to cease statin medication and a brief precise of the diabetic review appointment. I would finish the letter by asking that they consult together, suggesting there must be some misunderstandings in your care plan, between them.

I would finish with my current plans: continue with the diet leading to remission and remain statin-free. I would then ask my GP (or Doc who declared remissions) to confirm in writing your ongoing care plan; meaning your safety net HbA1c tests and anything else agreed between you, so that you all have the same messages.

I do feel for you, having recently had a frustrating telephone consultation to discuss routine blood results, from a Crumblies Health Check, which highlighted my excellent lipid breakdown, with accompanying inconveniently high Total Cholesterol score. It is so frustrating - especially when so unexpected.

I'm a great fan of the NHS. We are incredibly lucky to have it, but it is in such a state of flux, with them having so many crises and epidemics to deal with, but, sadly, the fall-out can lie with the patient, whose health is on the line.

I would suggest your letter is unemotional and business-like, thereby at least trying to make things better for all the patients serviced by these HCPs. Where possible, I prefer to be part of the solution, rather then joining in on the problem.

Feedback is important, but it does have to be unemotional to be most effective and hard-hitting.

Good luck with it all. :)
Click to expand...

I really do appreciate the time you have taken in your reply,
I am 'unofficially' in remission with my T2 .. as my DBN is adamant no one with diabetes can ever go into remission !!!! I am just a deluded fool and will NEVER be able to live a 'normal life' again !!! She also declared that the Newcastle diet was a load of rubbish and LCHF will quickly kill me .. yes nice lady :( o yes and i am tagged by her as non compliant as I test my own bs !!

I stay with this Drs because the heart nurse is brilliant ... she can see the change in my health and is very supportive.
I tried to report a Dr in this surgery some years ago when my legs became very swollen and I need help// he told me to get a hobby and pushed me out the door ... When I tried to report this I was told I have no witnesses .. so that told me where I stand in this Drs . ..

I must just be one of these people with doormat stamped on their forehead ... As other Drs have ignored my heart attacks, unstable angina and I also suffered a few TIAs that were also brushed off as stress until I found a Dr that listened to me. Sadly that Dr is 600 miles away now !!!

I think as the wife says .. I have no Drs now .. will see my heart nurse .. but will not bother with any of the rest ..
My life is to short to take on the system .. I am able to self fund my testing and can control with diet .. If this stopped working I will have to find a different Drs, as the one I have will be overjoyed at my downfall .. so would not go to them.

Thank you again for the advice. The wife is good at the unemotional and hard-hitting letters ... but as I said it got no where last time :( so will not waste her time going through that again/
 
tim2000s said:
@Enclave, I know that everyone says you should just consider these people as uneducated, but given how well you've done (congratulations by the way, that's one hell of a result), you should write a letter of complaint to the practice manager, pointing out the condescending nature of the nurses attitude, the results that you have achieved and making it very clear that there was no patient-centric care forthcoming (the new byword in the NHS).

You should also be clear that it doesn't affect you as you have discovered for yourself what works, but that less strong patients may have been reduced to tears by the scolding and it would have affected their care.

We can't keep letting people get away with this sort of attitude and the more people who complain about the care they are receiving, the more likely it is to change.
Click to expand...
I had tried the in the past ... now I listen to my heart nurse and walk away from things that stress me out .. just needed to post here as it has allowed me to let go in a safe environment // The nurse in question looks like she should have retired years ago .. so hope when she leaves we get one who more able to listen ..
 
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