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Dexcom One Silent mode

E

Emck

Well-Known Member
Messages
173
Type of diabetes
Type 1
Treatment type
Pump
Hi all,

Have any Dexcom One users been able to make their alarms work when phone is in silent mode?

I was so excited to start the Dexcom One today (it’s the only CGM my hospital will provide), but find it pretty annoying that the alarms don’t override silent mode.

The G6 does and so does Libre!

I need to have my phone on silent during work plus I normally have my phone on silent 100% of the time as I find the noise annoying.

Is there any way to override this setting?

I use an iPhone - there’s no option of vibrate mode, just silent or ring. I’ve gone through and manually turned off all of the notifications in my phone but there are some that can’t be disabled.
 
Emck said:
I use an iPhone - there’s no option of vibrate mode, just silent or ring. I’ve gone through and manually turned off all of the notifications in my phone but there are some that can’t be disabled.
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Not ideal but could you connect a smartwatch and get it to send alarms to that? Then you could turn the phone itself on silent but leave the alarms on? The smartwatch would vibrate???

(Disclaimer using G6 )
 
EllieM said:
Not ideal but could you connect a smartwatch and get it to send alarms to that? Then you could turn the phone itself on silent but leave the alarms on? The smartwatch would vibrate???

(Disclaimer using G6 )
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Unfortunately the Dexcom One doesn’t connect to any devices except my phone, as far as I know.

I’m going to give it a go for a while but if it doesn’t work the way I need it to, I might just self-fund the G6/G7.
 
Morning

I am currently using Dexcom One. It does say in the settings section under alerts that Dexcom One will not override your phone settings and that if your phone is set to silent you will not hear or feel alerts.

I get alerts on my Apple Watch when my phone is on silent

not sure if this is the same for the g 6 or 7
 
h884 said:
Morning

I am currently using Dexcom One. It does say in the settings section under alerts that Dexcom One will not override your phone settings and that if your phone is set to silent you will not hear or feel alerts.

I get alerts on my Apple Watch when my phone is on silent

not sure if this is the same for the g 6 or 7
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Hmm this could be a good shout - I’ve used the g6 with my Fitbit and it worked well.

The nurse that set me up with the Dexcom one yesterday said that it wouldn’t connect to any watches. Do you use a specific app?
 
Emck said:
The nurse that set me up with the Dexcom one yesterday said that it wouldn’t connect to any watches. Do you use a specific app?
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I use the glance watchface on my versa 2 fitbit watch, which gets data from clarity in the cloud.
But that is dependent on you adding yourself as a clarity follower on the g6 app...
 
EllieM said:
I use the glance watchface on my versa 2 fitbit watch, which gets data from clarity in the cloud.
But that is dependent on you adding yourself as a clarity follower on the g6 app...
Click to expand...
I used the glance app when I trialled the G6 app and it was great!

The One app doesn’t have the ability to add followers unfortunately.
 
Emck said:
The One app doesn’t have the ability to add followers unfortunately.
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Sounds like a deliberate downgrade by dexcom to make the ONE cheaper....
(Maybe I'm overly cynical)
 
EllieM said:
Sounds like a deliberate downgrade by dexcom to make the ONE cheaper....
(Maybe I'm overly cynical)
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I’d tend to agree with you! Probably made it cheap to get the NHS to use it as an alternative to the libre.

Not loving it so far. It can’t be calibrated worthier, can’t understand why they would remove that feature! It really helps to make the G6 more accurate!
 
Thinking I might sync it up with the Shuggah app and use the alarms there instead.
 
I tried Dexcom One with Shuggah and found it useful being able to calibrate. The only issue I had then was that I had switch blue tooth off from Dexcom because Shuggah needed access to Bluetooth. As a consequence none of the data went to Dexcom clarity.

Hope this makes sense
 
Go to your Focus settings (where your Do Not Disturb settings are) set up a new Focu and you can then tell it what apps to allow to notify you and what to keep silent.
 
h884 said:
I tried Dexcom One with Shuggah and found it useful being able to calibrate. The only issue I had then was that I had switch blue tooth off from Dexcom because Shuggah needed access to Bluetooth. As a consequence none of the data went to Dexcom clarity.

Hope this makes sense
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Yes, I know exactly what you mean.

I don’t think that i can use Shuggah at the moment, I’m currently pregnant and the clinic need to be able to see my clarity reports.
 
For anyone who might be interested…


I gave up on the Dexcom one. I was finding that it ran consistently high, which meant that it wasn’t catching hypos quickly. My hypo awareness isn’t great at the moment as I’ve been keeping control very tight in pregnancy, so this wasn’t ideal. Even setting my target levels a bit high didn’t help too much. When the dex thought I was 4.5, I was actually 2.5.

Disappointed that the calibration didn’t work out.

My plan for now is to keep getting the one sensors on prescription, but to buy the g6 transmitter separately as they seem to work fine together.

Ultimately it works out at £200every 3 months rather than £150 per month. My endo is supportive of this too.
 
Emck said:
For anyone who might be interested…


I gave up on the Dexcom one. I was finding that it ran consistently high, which meant that it wasn’t catching hypos quickly. My hypo awareness isn’t great at the moment as I’ve been keeping control very tight in pregnancy, so this wasn’t ideal. Even setting my target levels a bit high didn’t help too much. When the dex thought I was 4.5, I was actually 2.5.

Disappointed that the calibration didn’t work out.

My plan for now is to keep getting the one sensors on prescription, but to buy the g6 transmitter separately as they seem to work fine together.

Ultimately it works out at £200every 3 months rather than £150 per month. My endo is supportive of this too.
Click to expand...
Hi I'm curious as your using the G6 transmitter does this allow you to use the G6 software on your phone ?
 
RD02 said:
Hi I'm curious as your using the G6 transmitter does this allow you to use the G6 software on your phone ?
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Yep it works just as though it’s a standard G6.

The sensors don’t seem to know the difference, so you can download the g6 app and use it normally.

It also links with my pump (t-slim), so I can see my BG there too. I can’t use Control IQ, due to pregnancy targets, but I’m confident that you could use it with this combination of products.
 
Thanks so much for this, I’ve been offered the Dexcom One on the NHS, but it’s way too limited in connectivity for me. I currently using Shuggah with Libre 2 so can get rtcmg on my watch etc etc. So I also will go the same route as you.

Massive thx
 
RD02 said:
Thanks so much for this, I’ve been offered the Dexcom One on the NHS, but it’s way too limited in connectivity for me. I currently using Shuggah with Libre 2 so can get rtcmg on my watch etc etc. So I also will go the same route as you.

Massive thx
Click to expand...
I’ve just been looking into buying my first transmitter this week.

Firstly, I would advise you to fill out the “I’m interested in the G6” form on the Dexcom website. I did this and got a free transmitter and two sensors (handy as spares). This could save you the initial fee

I’ve just noticed that you can also buy starter kits for £159 that come with a transmitter and 3 sensors. Not sure if you can buy these over and over but I’m going to buy this instead of the transmitter. I only really need the transmitter element, so no big deal if it’s only a month of sensors!!
 
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