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Dexcom outage with opt-in

D

datamystic

Newbie
Messages
1
Type of diabetes
Type 1
Treatment type
Insulin
Hi, has anyone else just received a message from their Dexcom App that they need to opt-in to data being stored in the cloud before the Dexcom App will send data? And then when you go to opt-in, the Dexcom website is either unreachable or just hangs?

I rely on this data connection, so was wondering if anyone else is experiencing the same issue.

Thanks!

Simon
 
Maybe I should be happy that when I changed sensor a couple of days early on Wednesday and it failed (gave a low reading for 24 hours) I was unable to insert a new sensor because my new sensor(s) won't arrive till Monday...?

(Sorry, I know it's a first world T1 problem, I have a glucometer).

Seriously, is this with the G6 or G7?

Dexcom have 24/7 technical support (at least in NZ and Australia). In your position I would phone them.

Good luck.
 
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