Is anyone else having a problem linking their Novopens Echo Plus to the recently updated freestyle 2 app?
This morning when I tried to scan one of my pens I ended up with the freestyle white screen of death. After deleting and reinstalling and scanning the pens the app failed again.
I spoke with freestyle helpline and after walking me through everything I had already done the app failed again. They said that the issue was with the pens and I should contact novopen.
I spoke with Novopen and as I thought the pens are fine.
So still unable to link the data from my pens to the libre app which is very useful.
This morning when I tried to scan one of my pens I ended up with the freestyle white screen of death. After deleting and reinstalling and scanning the pens the app failed again.
I spoke with freestyle helpline and after walking me through everything I had already done the app failed again. They said that the issue was with the pens and I should contact novopen.
I spoke with Novopen and as I thought the pens are fine.
So still unable to link the data from my pens to the libre app which is very useful.