Freestyle Libra sensor app

Melody123

Member
Messages
17
Hi I’m away on hols & I didn’t bring my sensor reader with me as I use my iPhone app. I tried starting a new sensor but it keeps telling me it’s ready to start in 60 mins. When it says it’s ready to scan & I scan it says that I need to rescan & when I do, it tells me it’s ready to scan in 60 mins & so on. I don’t want to try another sensor as this one is on properly & in case it’s the app itself. Any advice would be really appreciated as I don’t know what to do
 

himtoo

Well-Known Member
Retired Moderator
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Type of diabetes
Type 1
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Pump
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why can't everyone get on........
Hi and welcome to the forum !!

whenever i have read about that happening it means the sensor is no good....... can you contact abbott and ask for their advice

abbott contact numbers 0800 170 1177