Freestyle Libre 2 app

[TrevorFisher]

I have been using the Libre 2 sensors & app for several years now, and apart from the odd faulty sensor I’ve not come across any problems.

On Friday that app wouldn’t open, I tried several times, rebooted my phone a couple of times but it wouldn’t open.
I deleted the app so I could reload, but the App Store keeps downloading the Libre 3 app not the Libre 2.
The 3 isn’t compatible with the 2 sensors.

Any ideas?
I’m having to use finger prick test currently.

Also has anyone used one of the watches that test blood glucose?
Are they accurate?

 

[Antje77]

On Friday that app wouldn’t open, I tried several times, rebooted my phone a couple of times but it wouldn’t open.
I deleted the app so I could reload, but the App Store keeps downloading the Libre 3 app not the Libre 2.
The 3 isn’t compatible with the 2 sensors.

It likely has to do with a problematic update, have a look at this thread: https://www.diabetes.co.uk/forum/th...hite-screen-of-death-”-how-to-resolve.197946/

 

[In Response]

This was the main topic of conversation on Friday.
I recommend the Search function on the top,of every page to find previous conversations and answers.

 

[PatsyB]

Oh lord maybe this why I keep have trouble getting readings so do I have to reinstall ?

 

[Jaylee]

Oh lord maybe this why I keep have trouble getting readings so do I have to reinstall ?

Hi,

Do you have iPhone or Android?

 

[PatsyB]

sorry Android

 

[PatsyB]

have to change at the end of this week will see if it alters with the change

 

[Jaylee]

have to change at the end of this week will see if it alters with the change

Are you keeping the NFC part of the phone long enough to the sensor?

 

[Celliwic]

The new LibraLink app works on my iPhone 12, until that is I add a NovoPen6. Uploading (800) readings causes the app to crash.
Abbots customer care team insist it must be a problem with the pen. Odd as it worked perfectly before the LibraLink update. Anyone had a similar problem or managed to resolve it?

 

[PatsyB]

well when I changed the sensor it updated itself so now it tells me what the level is without having to place my phone over the sensor