hi all,
first post here, i joined to ask a question. i have been on the libre for about 4 months now and it usually works great, never had a sensor fail but yesterday i put a new sensor on, exactly as i would usually, i change the arm everytime and scanned it, after 60 minutes i got this message:
'please check your sensor, if it is loose your skin, please remove the sensor and start a New one.if it is applied properly, try starting sensor again'
i rescanned it and waited 60 minutes, again same error. so ive had to use finger prick since then. i got a new one from the pharmacy with my prescription today and..the same thing has happened?! its been put on correctly, it is NOT loose at all from the skin, the same error is coming up after 60 minutes. has this happened to anyone? im not sure what the odds are of it failing twice in a row with different sensors. i put it on the same arm as yesterday but in a different location, again, no where or location i would usually not put it, everything as normal... not sure if its the actual reader or not. advice please?
obviously its a bank holiday now so abbott are closed
thanks alot!
jen
first post here, i joined to ask a question. i have been on the libre for about 4 months now and it usually works great, never had a sensor fail but yesterday i put a new sensor on, exactly as i would usually, i change the arm everytime and scanned it, after 60 minutes i got this message:
'please check your sensor, if it is loose your skin, please remove the sensor and start a New one.if it is applied properly, try starting sensor again'
i rescanned it and waited 60 minutes, again same error. so ive had to use finger prick since then. i got a new one from the pharmacy with my prescription today and..the same thing has happened?! its been put on correctly, it is NOT loose at all from the skin, the same error is coming up after 60 minutes. has this happened to anyone? im not sure what the odds are of it failing twice in a row with different sensors. i put it on the same arm as yesterday but in a different location, again, no where or location i would usually not put it, everything as normal... not sure if its the actual reader or not. advice please?
obviously its a bank holiday now so abbott are closed
thanks alot!
jen