- Messages
- 151
- Type of diabetes
- Type 2
- Treatment type
- Tablets (oral)
Hi
I like many have found the Freestyle Libre a very use product to monitor my BG levels.
But now, I have concerns as to the availability of replacement sensors as not only are Abbot restricting sales to existing customers on their online website to 2 sensors every 25 days, but I was also greeted with following pop-up
Please Note:
Due to a tremendous response to the FreeStyle Libre system, we are closing the web shop for new customers. Please subscribe to our mailing list and we will notify you as soon as the web shop will re-open. For current customers, we are limiting orders to two sensors per order every 25 days. You will also receive free shipping which will be applied automatically in your basket.
Thank you for your patience and support.
This will surely alienate new customers and then like many existing customers, I would like the security that I am able to buy these expensive sensors to suit my needs and budget.
Of concern is the 2 sensors limit every 25 days, when the sensors are only good for 14 days, so have 28 days use.
This 25 days does not give much leeway for postage where deliveries may be at weekends or if delayed in the post, or for those who take extended business trips , or indeed those who have extended holidays requiring 3 sensors to cover that period.
I like my Freestyle Libre, and appreciate there may be a demand for this popular piece of kit, but as a new user, this development of limiting supply and closing the web shop to new customers gives me cause for concern.
I like many have found the Freestyle Libre a very use product to monitor my BG levels.
But now, I have concerns as to the availability of replacement sensors as not only are Abbot restricting sales to existing customers on their online website to 2 sensors every 25 days, but I was also greeted with following pop-up
Please Note:
Due to a tremendous response to the FreeStyle Libre system, we are closing the web shop for new customers. Please subscribe to our mailing list and we will notify you as soon as the web shop will re-open. For current customers, we are limiting orders to two sensors per order every 25 days. You will also receive free shipping which will be applied automatically in your basket.
Thank you for your patience and support.
This will surely alienate new customers and then like many existing customers, I would like the security that I am able to buy these expensive sensors to suit my needs and budget.
Of concern is the 2 sensors limit every 25 days, when the sensors are only good for 14 days, so have 28 days use.
This 25 days does not give much leeway for postage where deliveries may be at weekends or if delayed in the post, or for those who take extended business trips , or indeed those who have extended holidays requiring 3 sensors to cover that period.
I like my Freestyle Libre, and appreciate there may be a demand for this popular piece of kit, but as a new user, this development of limiting supply and closing the web shop to new customers gives me cause for concern.
