Getting Dexcom and omnipod supplies every 6 months rather than every 3 months…

[camparisoda]

I’m a crown servant and shortly going overseas for a period of service. Long story short, it’s going to be a pain to get my Dexcom and Omnipods sent overseas so they’ll need to be sent to my parents’ house in the UK, and I’ll pick them up when I visit. As I’m moving quite far away and won’t be home as frequently, it will be much easier for me to have six-monthly shipments of Dexcoms and pods, rather than 3. Does anyone have any experience of asking your hospital to change how often you receive the items? Basically not sure whether I should gear up for a bureaucratic nightmare or if this is straightforward!

 

[oldgreymare]

Maybe contact customer support directly at both Dexcom and Insulet and see what they recommend that you ask your diabetes team to recommend?

 

[Fairygodmother]

Does the branch of Crown Service you’re part of have facilities for medical supplies? If it does, maybe you could make arrangements through them.
Failing that, a GP is a good place to start asking about ways and methods, and a letter to the Consultant at the hospital pump clinic, explaining the situation and asking for solutions.
The people on the pump thread here might also be helpful.

 

[Juicyj]

Call Dexcom they can change the delivery schedule for you.

 

[Oldessanian]

I’m a crown servant and shortly going overseas for a period of service. Long story short, it’s going to be a pain to get my Dexcom and Omnipods sent overseas so they’ll need to be sent to my parents’ house in the UK, and I’ll pick them up when I visit. As I’m moving quite far away and won’t be home as frequently, it will be much easier for me to have six-monthly shipments of Dexcoms and pods, rather than 3. Does anyone have any experience of asking your hospital to change how often you receive the items? Basically not sure whether I should gear up for a bureaucratic nightmare or if this is

I’m a crown servant and shortly going overseas for a period of service. Long story short, it’s going to be a pain to get my Dexcom and Omnipods sent overseas so they’ll need to be sent to my parents’ house in the UK, and I’ll pick them up when I visit. As I’m moving quite far away and won’t be home as frequently, it will be much easier for me to have six-monthly shipments of Dexcoms and pods, rather than 3. Does anyone have any experience of asking your hospital to change how often you receive the items? Basically not sure whether I should gear up for a bureaucratic nightmare or if this is straightforward!

Hi, was the issue sending overseas linked with customs clearance? Also did you manage to arrange for six monthly batches? I may be moving to Dubai with a T1D child and would like him to stay on the same system but it looks like it may not be available, so am considering whether it can be sent/brought from the UK. Interested to learn how it worked for you?