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GLUCOMEN AREO

Discussion in 'Ask A Question' started by VikingWulf, Feb 15, 2020.

  1. VikingWulf

    VikingWulf · Newbie

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    Hi . I am having real problems with my Glucomen Aero . It keeps coming up with eer2 and eer3 codes all the time . I am wasting so many strips doing this the machine has nearly ended up in the bin as it's not supposed to be stressful just taking a sample of blood . Has anyone had problems with this machine or the strips it uses . ?.
     
  2. KK123

    KK123 Type 1 · Well-Known Member

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    In a word, yes. I was switched to it against my will because it was cheaper and I estimate I wasted at least 1 strip a day....so 30 a month!
     
  3. alanj

    alanj Type 2 · Member

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    Er2 : test strip damaged or blood sample applied before the drop icon started on display

    Er3: blood sample did not fill sample area of strip

    Or take battery out it may reset it self.
    I was given 3 all with problems
     
  4. margamandan

    margamandan Type 1 · Active Member

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    Hi viking wulf, since i was issued mine, I have continually had problems with it. Ranging from, early on being unable to download the results to the app after 3 weeks of no problems, to strips regularly failing daily. I keep highlighting the issue, but am regularly told as its the unit that is now issued, to stick with it. I doubled my prescription of strips as a result.

    I attached a picture of all the error codes

    I most often have error 3 myself.

    One thing I find is that sometimes it falls behind in time, like it had no battery for 2 hours or 3 hours? This can create erroneous graphs, in regards to glucose levels, but is most important when I'm driving.
     

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    • Informative Informative x 1
  5. Route 66

    Route 66 Type 2 · Well-Known Member

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    I must be lucky as I have been using this one for about 9 months and I have only suffered an error code about three/four times unril quite recently when I dropped it. Rang the number in the booklet and they were very helpful sending a replacement at no cost.

    It may be worth giving them a call to see if they can help.
     
  6. margamandan

    margamandan Type 1 · Active Member

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    I've definitely dropped mine, many times.
     
  7. searley

    searley Type 1 · Well-Known Member

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    Just call glucomen they will post you another meter
     
  8. Tipetoo

    Tipetoo Type 2 · Expert

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    Hmmmm! Sounds like a user error more than the meter being at fault.

    I have just changed meters. and where I used to gather the sample on the side of the strip on the old one I now have to siphon it up at the bottom.

    I think I wasted two strips before I got into the new way of testing habit...
     
  9. urbanracer

    urbanracer Type 1 · Moderator
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    It's a bloodthirsty unit requiring 0.5uL of blood whereas it's predecessor the LX, required only 0.3uL and is very easy to use.

    Glucomen sent me notification that the LX will no longer be supported and GP confirmed that they are handing out the Areo2 in my area.

    Have also managed to blag a Contour Next One out of Ascensia and although it requires the same amount of blood as the Areo2, the Contour seems to give less errors. One great feature is that if there's not enough blood in the strip, you get the opportunity to top it up.
     
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    #9 urbanracer, Feb 15, 2020 at 9:03 PM
    Last edited: Feb 16, 2020
  10. JPW1

    JPW1 LADA · Well-Known Member

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    Yes pretty regular - needs way more blood than my Accu-chek Aviva.
     
  11. searley

    searley Type 1 · Well-Known Member

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    Aviva need 0.6u if blood which is more
     
  12. h884

    h884 Type 1 · Well-Known Member

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    My comments on this meter are similar. If you phone the company they will send you a replacement meter. Unfortunately that will go the same way.

    At a recent appointment locally I was told they are looking for a replacement as there have been so many issues highlighted.
     
  13. margamandan

    margamandan Type 1 · Active Member

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    I'll call them tomorrow, thanks.

    Glad to hear there might be a change coming too, hopefully it'll ripple through to my trust
     
  14. alanj

    alanj Type 2 · Member

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    Just out of interest has anybody down loaded results to the app. I was ask test 4 times a day for 3 months, when looking at the results I found I was getting 3to4 figures for the same date with different years
     
  15. margamandan

    margamandan Type 1 · Active Member

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    I have dates on my meter for later this year, which will be interesting for my averages

    I wasn't impressed in honesty. They updated the app since then, it seems more stable
     
  16. JPW1

    JPW1 LADA · Well-Known Member

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    In theory yes, in practice definitely no - but I think that's down to the effectiveness of the capilliary attraction on the strips.
     
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