debby_mcconnell
Member
- Messages
- 10
- Type of diabetes
- Type 1
- Treatment type
- Pump
Hi all,
Any other Northern Ireland Type 1s having this issue?
I've been using the guardian 4 sensors with my 780g insulin pump on a year's subscription which has recently ended and when I tried to get a new subscription set up, the medtronic eshop will not allow any NI users access and after phoning and emailing back and forth with product support, they are telling me they can't renew my subscription over the phone. I've now been off the sensors for 4 weeks and it's having a bad effect on my sugar levels. I'm self funding so kind of shocked they don't want almost £2000 from me. I'm getting desperate to get back on the sensors ASAP as the Libre CGMs don't compare for me. My hbA1c is already 4 points higher after less than a month! Any support or recommendations for similar systems available to NI patients would be appreciated! Thanks!
Any other Northern Ireland Type 1s having this issue?
I've been using the guardian 4 sensors with my 780g insulin pump on a year's subscription which has recently ended and when I tried to get a new subscription set up, the medtronic eshop will not allow any NI users access and after phoning and emailing back and forth with product support, they are telling me they can't renew my subscription over the phone. I've now been off the sensors for 4 weeks and it's having a bad effect on my sugar levels. I'm self funding so kind of shocked they don't want almost £2000 from me. I'm getting desperate to get back on the sensors ASAP as the Libre CGMs don't compare for me. My hbA1c is already 4 points higher after less than a month! Any support or recommendations for similar systems available to NI patients would be appreciated! Thanks!