- Messages
- 2
- Type of diabetes
- Type 1
- Treatment type
- Insulin
Hi everyone,
First of all I’d like to say this is my first post here and that I live in Belgium, which is why apologize in advance for any grammar or spelling mistakes.
I’ve been into this issue for a few weeks, but haven’t found anyone else that goes through the same problems with the Medtronic Guardian Connect.
I’ve been using the Guardian Connect for about a month now, and have gone through 7 different sensors due to issues. My doctor said it was ok for me to wear it on my arm, but I’m starting to think that’s what causing all of this.
The first one was great, I had no problems. The one after that I walked with into a door post, obviously the sensor can’t help that.
But the one after that asked me for calibration and then gave me a message about not being able to accept the calibration, to wash my hands and try to calibrate again in 15 minutes. I did, it wouldn’t accept again and told me the sensor was unusable, and that I’d have to get a new one.
This happened to me with two other sensors. I always wash my hands before testing my blood. I can tell the great differences between the sensor and my blood are causing this, but what is the use of being able to calibrate if the Guardian isn’t going to believe me?
Two other sensors stopped receiving data, and when I took them out I could see the sensor was bent.
I feel really bad about this because I have to keep calling Medtronic about these problems and they are very nice about it, and they keep insisting I haven’t done anything wrong and send me new ones, but it’s come to the point where I get afraid to calibrate in case it doesn’t work again.
At Medtronic, there was only one time out of five that someone told me they do not approve of the arm as a place to put the sensor and that that could be causing it. All the other ones never commented on that specific.
I’d really like to keep it on my arm, but obviously it’s not working and I’m willing to put it somewhere else if necessary. I was just wondering if someone here has experience with these problems, since I feel kinda alone with them and since it seems like nobody can help me with what I’ve been doing wrong, I wanted to see if someone here can speak from their own experience.
It would be really, really appreciated.
First of all I’d like to say this is my first post here and that I live in Belgium, which is why apologize in advance for any grammar or spelling mistakes.
I’ve been into this issue for a few weeks, but haven’t found anyone else that goes through the same problems with the Medtronic Guardian Connect.
I’ve been using the Guardian Connect for about a month now, and have gone through 7 different sensors due to issues. My doctor said it was ok for me to wear it on my arm, but I’m starting to think that’s what causing all of this.
The first one was great, I had no problems. The one after that I walked with into a door post, obviously the sensor can’t help that.
But the one after that asked me for calibration and then gave me a message about not being able to accept the calibration, to wash my hands and try to calibrate again in 15 minutes. I did, it wouldn’t accept again and told me the sensor was unusable, and that I’d have to get a new one.
This happened to me with two other sensors. I always wash my hands before testing my blood. I can tell the great differences between the sensor and my blood are causing this, but what is the use of being able to calibrate if the Guardian isn’t going to believe me?
Two other sensors stopped receiving data, and when I took them out I could see the sensor was bent.
I feel really bad about this because I have to keep calling Medtronic about these problems and they are very nice about it, and they keep insisting I haven’t done anything wrong and send me new ones, but it’s come to the point where I get afraid to calibrate in case it doesn’t work again.
At Medtronic, there was only one time out of five that someone told me they do not approve of the arm as a place to put the sensor and that that could be causing it. All the other ones never commented on that specific.
I’d really like to keep it on my arm, but obviously it’s not working and I’m willing to put it somewhere else if necessary. I was just wondering if someone here has experience with these problems, since I feel kinda alone with them and since it seems like nobody can help me with what I’ve been doing wrong, I wanted to see if someone here can speak from their own experience.
It would be really, really appreciated.
