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How long after choosing your pump did you have to wait to get it?

Discussion in 'Insulin Pump Forum' started by WreckTangle, Apr 6, 2022.

  1. WreckTangle

    WreckTangle · Member

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    I went and chose my pump last Tuesday (29th). I went with the Tandem T-Slim as it was better for my visual impairment and easier for me to use.

    She didn’t really discuss waiting times so I don’t know when to expect to hear about going to get it so I can learn about using them and practice with saline.

    When I first got the letter about the whole pump, zoom call on which pumps are best, it had March/April, does that mean I’ll get it this month?

    I’m still getting use to the idea, I’m excited but also nervous.
     
    • Optimistic Optimistic x 1
  2. Rokaab

    Rokaab Type 1 · Well-Known Member

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    I know when my clinic finally agreed to get the relevant pump (Medtronic) they said it would take 3-4 weeks once ordering to receive it - this may depend on the manufacturer though - and mine was delayed further by the fact that I had to keep ringing them to get them to actually order it - they kept 'not quite getting round to it'!!! (mine was then also delayed by the first covid lockdown hitting just as the pump was received by the hospital so my training and starting was delayed by an extra 4 months).

    So it probably depends on the manufacturer of the pump and the competence of your diabetic clinic
     
    • Like Like x 1
    #2 Rokaab, Apr 6, 2022 at 11:44 AM
    Last edited: Apr 6, 2022
  3. In Response

    In Response Type 1 · Well-Known Member

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    @WreckTangle I am excited for you to get your new pump.
    However, asking a generic forum how long you have to wait for it is like asking how long is a piece of string.
    It depends upon your clinic. It depends how long it will take for them to get the pump - they may have a store of supplies or they may need to order it from the manufacturer. It depends how they will do your pump start - some clinics want to do it in a class with everyone having the same pump so it may also depend on how many other people are going for the T-Slim in your area. It may depend on the availability of a DSN who is familiar with the T-Slim and maybe the availability of someone from the manufacturer.

    My first pump came in a few weeks.
    But, if you want to know when you will start, you best bet is to ask your clinic.
     
    • Agree Agree x 1
  4. Ackers01

    Ackers01 · Member

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    Would depend on your clinic, how quickly they apply for funding and then how long the CCG takes to approve funding. For me it took a little over 1 month from choosing the pump to having it delivered, then another month or so until pump start.
     
  5. 8amoreno

    8amoreno Type 1 · Member

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    I ordered mine around March 28th and just received mine yesterday.
     
  6. 8amoreno

    8amoreno Type 1 · Member

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    And just got mine setup and installed.
     
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