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I pad app not working?

cally

cally

Well-Known Member
Messages
232
Location
United Kingdom
Type of diabetes
Type 1
Treatment type
Pump
I can't get the forum to work on my ipad. I have deleted and re-installed it but it just gives me a message which says it is undergoing maintenance with a blank screen. Help please?
 
Ok just seen other thread. Seems lots of people having same problem! Its very annoying but at least I know its not just me.
 
cally said:
I can't get the forum to work on my ipad. I have deleted and re-installed it but it just gives me a message which says it is undergoing maintenance with a blank screen. Help please?
Click to expand...

Me to is there a solution ??
 
They are awaiting approval from Apple so hopefully sorted soon.
 
cally said:
I can't get the forum to work on my ipad. I have deleted and re-installed it but it just gives me a message which says it is undergoing maintenance with a blank screen. Help please?
Click to expand...

If you have an iPad 1 like me, then you can't use the app, it's too old now. If you have an iPad 2 or 3 then you can, you just need to upgrade the software version to IOS 6 or above. You CAN get the forum on an iPad 1 just use google to do it. I have written to the software boys on here and they do plan to put a fix in place for older iPads. Hope this helps, Q..
 
Q007 said:
If you have an iPad 1 like me, then you can't use the app, it's too old now. If you have an iPad 2 or 3 then you can, you just need to upgrade the software version to IOS 6 or above. You CAN get the forum on an iPad 1 just use google to do it. I have written to the software boys on here and they do plan to put a fix in place for older iPads. Hope this helps, Q..
Click to expand...

I have an iPad 2 and IOS 7 but still can't get the app
 
AnnieC said:
I have IOS 7 and I still can't get the app
Click to expand...

Oh, sorry. I've been in contact with one of the IT guys on this site and that's where the into came from. Have you tried;; double click the back button, press & hold the app icon till it wobbles, then press the cross to delete it then restart you iPad, then reinstall the app. Forgive me if I'm writing this as "noddy does sort an app out" but that might work. If not, then get in touch with the techie guys on this site. Top left on this page says "bugs & glitches" click there. Good luck then. Q..
 
Q007 said:
Oh, sorry. I've been in contact with one of the IT guys on this site and that's where the into came from. Have you tried;; double click the back button, press & hold the app icon till it wobbles, then press the cross to delete it then restart you iPad, then reinstall the app. Forgive me if I'm writing this as "noddy does sort an app out" but that might work. If not, then get in touch with the techie guys on this site. Top left on this page says "bugs & glitches" click there. Good luck then. Q..
Click to expand...
Yes I have tried that but still no joy I will ask the techies
 
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