I'm an IT professional and I was a 100% anti Apple fanboy. I got a small iPod many years ago. When one of my normal phones died (not a smart phone) I got an iPhone (4). My Dell computer failed under extended warranty and they refused to fix it and many of the other PC Laptops were unreliable and bulky so along came the Mac and guess what they just work and seamlessly together. My work phone is a Samsung and it's a nightmare compared to my now iPhone 6. I'm in Australia where customer service does not exist (ask Abbott Libre) I had a problem with my iPhone 12 months after repair, Apple just swapped it for a brand new one. Well I was having a ripper Hypo and I insisted they fix it. After I ate something I realised what I had done. I went back and they swapped it for a new one. I didn't even mention the Hypo.
Unfortunately you pay for quality and reliability, not to mention style and functionality.