• Guest, the forum is undergoing some upgrades and so the usual themes will be unavailable for a few days. In the meantime, you can use the forum like normal. We'd love to know what you think about the forum! Take the 2025 Survey »

Info

Yes, its genuine but I just wondered why the new Govuk/mhra website which has replaced the old website has absolutely no details at all for a recall.
 
donnellysdogs said:
Yes, its genuine but I just wondered why the new Govuk/mhra website which has replaced the old website has absolutely no details at all for a recall.
Click to expand...
I don't think this recall is very serious. Very few people I assume if none at all would need to wash the catridge holder with soaps/washing up liquids
 
One of my pens broke previously. Basically snapped pretty much in half just from lifting out of case. The needle end completely stuck in the cover. Never been dropped or washed!! They did replace it.

I now have 3 pens... all need replacing from tge serial number check and patients can only get up to 2 replaced. I actually use 3 pens daily-1 tresiba, 1 insulatard, 1 novorapid.
 
donnellysdogs said:
One of my pens broke previously. Basically snapped pretty much in half just from lifting out of case. The needle end completely stuck in the cover. Never been dropped or washed!! They did replace it.

I now have 3 pens... all need replacing from tge serial number check and patients can only get up to 2 replaced. I actually use 3 pens daily-1 tresiba, 1 insulatard, 1 novorapid.
Click to expand...
You can submit the form multiple times. I have 2 pens, both lots affected. So I ordered 2 cartridge holders for each. Just did the form twice. They will come in separate parcels from DHL, but it was very quick. And there's a small envelope to send back the faulty cartridge but nothing that could identify you. Really they'll have no idea how many pens you actually own or if they are affected lots.
 
Back
Top