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Discussion in 'Type 1 Diabetes' started by Ange1a65, Jul 12, 2017.

  1. Ange1a65

    Ange1a65 Type 2 · Well-Known Member

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    • Informative Informative x 2
    • Like Like x 1
    #1 Ange1a65, Jul 12, 2017 at 11:48 PM
  2. donnellysdogs

    donnellysdogs Type 1 · Master

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    I'm suprised this isnt listed on the GOV.uk/ MHRA website??
     
    #2 donnellysdogs, Jul 13, 2017 at 12:09 AM
  3. Ange1a65

    Ange1a65 Type 2 · Well-Known Member

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    I am sorry if this is not genuine......just thought it may help someone
     
    #3 Ange1a65, Jul 13, 2017 at 12:18 AM
  4. HasanG

    HasanG Type 1 · Member

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    It is genuine, I recieved my replacement cartridge holder today.
     
    #4 HasanG, Jul 13, 2017 at 12:19 AM
  5. Jaylee

    Jaylee Type 1 · Moderator
    Staff Member

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    @Ange1a65 ,

    Thanks for the link! I had heard this elsewhere, but this takes it from the "horse's mouth." :)
     
    #5 Jaylee, Jul 13, 2017 at 8:37 AM
  6. Dodo

    Dodo Type 1 · Well-Known Member

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    It is genuine. My GP notified me immediately.
     
    • Like Like x 1
    #6 Dodo, Jul 13, 2017 at 1:55 PM
  7. donnellysdogs

    donnellysdogs Type 1 · Master

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    Yes, its genuine but I just wondered why the new Govuk/mhra website which has replaced the old website has absolutely no details at all for a recall.
     
    #7 donnellysdogs, Jul 13, 2017 at 9:52 PM
  8. HasanG

    HasanG Type 1 · Member

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    I don't think this recall is very serious. Very few people I assume if none at all would need to wash the catridge holder with soaps/washing up liquids
     
    #8 HasanG, Jul 13, 2017 at 9:53 PM
  9. donnellysdogs

    donnellysdogs Type 1 · Master

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    One of my pens broke previously. Basically snapped pretty much in half just from lifting out of case. The needle end completely stuck in the cover. Never been dropped or washed!! They did replace it.

    I now have 3 pens... all need replacing from tge serial number check and patients can only get up to 2 replaced. I actually use 3 pens daily-1 tresiba, 1 insulatard, 1 novorapid.
     
    #9 donnellysdogs, Jul 13, 2017 at 10:11 PM
  10. katmcd

    katmcd Type 1 · Well-Known Member

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    You can submit the form multiple times. I have 2 pens, both lots affected. So I ordered 2 cartridge holders for each. Just did the form twice. They will come in separate parcels from DHL, but it was very quick. And there's a small envelope to send back the faulty cartridge but nothing that could identify you. Really they'll have no idea how many pens you actually own or if they are affected lots.
     
    • Like Like x 1
    #10 katmcd, Jul 14, 2017 at 6:41 AM
  11. donnellysdogs

    donnellysdogs Type 1 · Master

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    Oh blimey, missed the envelope to return old cartridge holders for the 2. Arrived today. It was the cartridge holder that broke in my last one!!
     
    #11 donnellysdogs, Jul 14, 2017 at 8:25 PM
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