Hi I started on my pump Friday and the rep told me that they recalled the self fill cartridges as they were leaking causing the piston to become sticky and then problems with the pump. he thought they were not going to 're release them and only do prefilled but wasn't sure
That is pretty much what I was told.
I only keep injections that I can squirt 5 hourly if necessary.
Accuchek are fantastic and any problems with a pump failure are treated as a top priority.
I have had accuchek pumps for 4.5 years. I have had 2 exchanges for faulty pumps in that time but have never needed to go back to pens. To be honest I wouldn't have a clue what doseage to use going back to a basal pen now.....
On the two recalls I have had they took the pumps back as faulty.. But still managing to work.. (Combo pumps).
They are a fantastic company and at the 1st hint if something being wrong with a pump or handset will replace...
Currently my battery compartment cover is a pain to get out. I think they wil belooking at this problem if more users were to experience the same and report it as a problem. The lick to keep the cover in is not easy to unlick and get the battery out.. However this is only a technicality and nuisance not a fault to stop the machine working.
I use just a disposable syringe from my pump novorapid incase of failure and just inject every 5 hours. I've never been in dire straits with Accuchek. There is always some one at the end of the phone 24/7/365.
I think I've only corrected by syringe twice in 4.5 years too. You come to learn if it is a set failure or a basal or bolus error.
The one thing you will always need to check if using pens as back up is that you keep a check on the expiry date of the insulin in the fridge. Thats why I just rely on the cartidges of novorapid from my pumps.
I don't have anything on repeat script except my insulin. If I need needles then I just ask GP for them. I have had this pack of spare syringes for 12 years, way before my pump -and still have 8 left!!