1. Get the Diabetes Forum App for your phone - available on iOS and Android.
    Dismiss Notice
  2. Guest, we'd love to know what you think about the forum! Take the Diabetes Forum Survey 2020 »
    Dismiss Notice
  3. Diabetes Forum should not be used in an emergency and does not replace your healthcare professional relationship. Posts can be seen by the public.
    Dismiss Notice
Dismiss Notice
Find support, ask questions and share your experiences. Join the community »

Insight Pump - Reliability

Discussion in 'Insulin Pump Forum' started by Chas C, Sep 4, 2018.

  1. Chas C

    Chas C Type 1 · Well-Known Member

    Messages:
    766
    Likes Received:
    420
    Trophy Points:
    123
    I'm just about to receive my third Insight pump in just over 2.5yrs.

    Pump 1 lasted from Jan 16 to May 17 - about 16 months (fault was it would not accept a new cartridge - I was away on holiday)

    Pump 2 lasted from May 17 to Sept 18 - about 16 months (fault was it would intermittently refuse to manually unlock but after maybe 5-10 mins or by programming via handset or removing cartridge it would recover).

    Pump 3 due Sept 18 to date unknown, but lay odds it needs replacing by Jan 19.

    So by the time my warranty expires and my pump needs replacing by the NHS in Jan 20 its likely I will have had 4 pumps in 4 years.

    Other than the two items above I'm pretty happy using the Insight but its reliability is putting me off having another one in once my warranty expires.
     
    • Like Like x 1
    • Informative Informative x 1
  2. richyb

    richyb Type 1 · Well-Known Member

    Messages:
    261
    Likes Received:
    143
    Trophy Points:
    83
    Sorry to hear of your troubles. I am on Animas and I am very pleased with it. Easy to use, small etc. Shame they are pulling out of UK
     
    • Agree Agree x 1
  3. Gaz-M

    Gaz-M Type 1 · Well-Known Member

    Messages:
    1,107
    Likes Received:
    1,087
    Trophy Points:
    198
    Ive only had handset problems but i will not get another insight or Accu-Check pump when I am due next December (2019)
     
    • Like Like x 1
  4. kitedoc

    kitedoc Type 1 · Well-Known Member

    Messages:
    4,787
    Likes Received:
    3,332
    Trophy Points:
    198
    No probs with the Animas Vibe but due to its phasing out I am looking at the Tandem slim x2 due for release in Australia in ? November this year. My Vibe is due for replacement mid 2019 so plenty of time to weigh up Metronic vs Tandem.
     
  5. Chas C

    Chas C Type 1 · Well-Known Member

    Messages:
    766
    Likes Received:
    420
    Trophy Points:
    123
    I'm ok with the handset TBH, its the pump that worries me, I monitor my BG's very closely and in the past I've always blamed my diabetes for the odd results I get but now wondering just how reliable these pumps are.
     
    • Like Like x 2
    #5 Chas C, Sep 6, 2018 at 8:37 AM
    Last edited: Sep 6, 2018
  6. WHM

    WHM Type 1 · Active Member

    Messages:
    41
    Likes Received:
    23
    Trophy Points:
    68
    Hi Chas
    Sorry to hear of your problems, of particular concern to me as when my Cellnovo warranty expires this is the only system that will be offered in Hull & East Yorkshire!
     
  7. Chas C

    Chas C Type 1 · Well-Known Member

    Messages:
    766
    Likes Received:
    420
    Trophy Points:
    123
    My Combo was great, although handset was rubbish and got replaced twice. I'm seeing consultant next week so will discuss my concerns with him - only hope there are other pumps available (but got some while left yet).
     
  8. Gemma2

    Gemma2 Type 1 · Well-Known Member

    Messages:
    146
    Likes Received:
    124
    Trophy Points:
    83
    Had an Insight Pump for 3 years without any problems. Hope I will get the same again in July 2019.
     
    • Like Like x 1
  9. michelejane

    michelejane Type 1 · Active Member

    Messages:
    25
    Likes Received:
    4
    Trophy Points:
    43
    I've had my insight pump for about 2 years. It is annoyingly slower than the combo but i love it for the prefilled cartridges. Do not want to go back to drawing up insulin again!
     
  10. Sweetheart66

    Sweetheart66 Type 1 · Well-Known Member

    Messages:
    94
    Likes Received:
    42
    Trophy Points:
    58
    I'm happy with my Medtronic 640g. I have had it 1 year.
     
  11. tim2000s

    tim2000s Type 1 · Expert
    Retired Moderator

    Messages:
    8,900
    Likes Received:
    11,761
    Trophy Points:
    198
    Pretty sure that by the time you reach that point, you won't be able to get an Insight pump. Rumours are that Roche are winding down on them.
     
    • Informative Informative x 1
  12. Chas C

    Chas C Type 1 · Well-Known Member

    Messages:
    766
    Likes Received:
    420
    Trophy Points:
    123
    Lets hope we get a choice then in a year or two.
     
    • Like Like x 1
  • Meet the Community

    Find support, connect with others, ask questions and share your experiences with people with diabetes, their carers and family.

    Did you know: 7 out of 10 people improve their understanding of diabetes within 6 months of being a Diabetes Forum member. Get the Diabetes Forum App and stay connected on iOS and Android

    Grab the app!
  • Tweet with us

  • Like us on Facebook