Libre 2 sensor history lost

M

MarthaD

Well-Known Member
Messages
50
Type of diabetes
LADA
Treatment type
Insulin
Help please! I've a dud sensor and decided to reinstall the app. I assumed that because you've to log in with a username that the previous readings would still exist but I seem to have lost all previous readings. I was asked to keep a log before I see an endocrinologist and I had 4 weeks of data which seems to be wiped. So upset. Does anyone know if there any way of getting this back?
 
Antje77

Antje77

Guru
Retired Moderator
Messages
20,908
Type of diabetes
LADA
Treatment type
Insulin
MarthaD said:
Help please! I've a dud sensor and decided to reinstall the app. I assumed that because you've to log in with a username that the previous readings would still exist but I seem to have lost all previous readings. I was asked to keep a log before I see an endocrinologist and I had 4 weeks of data which seems to be wiped. So upset. Does anyone know if there any way of getting this back?
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Hi @MarthaD , deleting and reinstalling the app deletes all data, but if you go to the website LibreView you'll likely find that it's all there still!

LibreView

www.libreview.com www.libreview.com
 
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