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Libre help

R

Rnr1975

Member
Messages
17
Type of diabetes
Type 1
hi there can anyone help can you get in touch with Abbott at the weekend my libre sensor has just fallen off and want to report it. I have been given one by my DSN to trial and I want to speak to them as I still have 4 days left.....
 
Hi @Rnr1965
Unfortunately, you can't get in touch with Abbott over the weekends. They are available Monday to Friday, so phone them Monday.

When you explain what's happened to your sensor, they'll ask you a few questions etc and then possibly agree to replace it for you. Be aware they will only replace up to 3 sensors that fall off, as far as I know.

I'm sure you'll find Abbott to be very helpful when you speak with them on Monday :)
 
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