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LibreView and CoPilot - problems reading Freestyle Freedom Lite

LittleGreyCat

Well-Known Member
Retired Moderator
Messages
4,420
Location
Suffolk, UK
Type of diabetes
Type 2
Treatment type
Tablets (oral)
Dislikes
Diet drinks - the artificial sweeteners taste vile.
Having to forswear foods I have loved all my life.
Trying to find low carb meals when eating out.
Recently LibreView stopped supporting W7 so I couldn't load in my finger prick readings from my Freestyle Freedom Lite.

No problem, I thought, W8.1 is still supported.

However so far I can't get LibreView to access my meter, although it used to work under W7.

Additionally, I went looking for CoPilot which is dedicated software to read the Freedom Lite and which I have used for many years.
I couldn't find a version from Abbott but only 3rd party download sites (which I didn't recognise and don't want to use).

Has anyone had either/both these problems?

If so, how did you fix it?

I have downloaded the latest drivers and tried both Chrome and Microsoft Edge.
I can see the software accessing the cable because the green LED turns orange for a while.
When the light turns green again the browser "twitches" as though it is trying to take some action and failing.
This is consistent between Chrome and Edge.
 
@LittleGreyCat I thought the freestyle lite had been discontinued. (That was my favourite glucometer ever, but I stopped using it when I came to New Zealand and would have had to buy the strips from overseas)?

Sorry, I can't help with your technical issues. but it occurs to me that this may be the source of your problem...
 
@LittleGreyCat I thought the freestyle lite had been discontinued. (That was my favourite glucometer ever, but I stopped using it when I came to New Zealand and would have had to buy the strips from overseas)?

Sorry, I can't help with your technical issues. but it occurs to me that this may be the source of your problem...

It may explain the lack of CoPilot.
However the meter is still listed as supported by LibreView.
https://pat.libreview.io/articles/compatible-devices
 
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