Today received a letter from the local nhs retinal scanning dept demanding I complete a form indicating I had opted out of this service and that I understand the implications on my decision.
The fact was last year the service 'forgot' about me and I decided to use the local optician and pay myself for this service (copied to my gp)
So no I am expected to let this service provider off the hook for their failings!
Add to this, the local diabetes clinic who can only give an appointment every 12 months and fail to respond to any query made by phone or email. I asked my gp to refer me to a private doctor but was instead referred to another local diabetes team who will see me right away......in 4 months!
All the time if you want help it's not there and when the services fail the patient is to blame........help!
The fact was last year the service 'forgot' about me and I decided to use the local optician and pay myself for this service (copied to my gp)
So no I am expected to let this service provider off the hook for their failings!
Add to this, the local diabetes clinic who can only give an appointment every 12 months and fail to respond to any query made by phone or email. I asked my gp to refer me to a private doctor but was instead referred to another local diabetes team who will see me right away......in 4 months!
All the time if you want help it's not there and when the services fail the patient is to blame........help!