Masks

[Vegman1441]

Has anyone else ordered masks from this web site because I stupidly did and was given a tracking number which means nothing to the post office so now I don't know where or even if I will ever get them, and they talk about scams even this web site is doing them.

 

[bulkbiker]

How long ago did you order them.. ?

Deliveries are taking a lot longer to come through for some things..

Did you try your tracking number here?

https://www3.royalmail.com/track-your-item#/

 

[urbanracer]

Has anyone else ordered masks from this web site because I stupidly did and was given a tracking number which means nothing to the post office so now I don't know where or even if I will ever get them, and they talk about scams even this web site is doing them.

I doubt that this website is scamming you but I agree with @bulkbiker , the amount of mail in the system is proving a strain but do you know for sure that the tracking number is for Royal Mail and not Parcel Force, UPS, DHL, or DP and the like?

 

[urbanracer]

Has anyone else ordered masks from this web site because I stupidly did and was given a tracking number which means nothing to the post office so now I don't know where or even if I will ever get them, and they talk about scams even this web site is doing them.

I believe that you have actually ordered these items from another vendor (PharmacyLink) "through" the DCUK platform.

When you order from PharmacyLink the courier can vary:-

 

[Rachox]

Has anyone else ordered masks from this web site because I stupidly did and was given a tracking number which means nothing to the post office so now I don't know where or even if I will ever get them, and they talk about scams even this web site is doing them.

Have you tried filling out a contact form to ask where your order is?

 

[DCUKMod]

Has anyone else ordered masks from this web site because I stupidly did and was given a tracking number which means nothing to the post office so now I don't know where or even if I will ever get them, and they talk about scams even this web site is doing them.

Hello there vegman - I can assure you there are no scams operating from the site shop.

In order to get an update, please you can reply to your confirmation email, or use the contact form on this page - https://shop.diabetes.co.uk

Although I don't have anything to do with the shop, I understand it is very busy at the moment, but your issue will be picked up, once you've done as I suggested. Replying to the email you have will provide the information the shop manager will need to investigate.

 

[Deleted member 308541]

The tracking number could belong to a particular freight company such as DHL or Fedex etc. and not Royal Mail.

 

[Rachox]

@Vegman1441 , it just occurred to me, did you look in your junk mail? As I placed my first order with an on line company yesterday and the order confirmation and delivery details ended up in my junk mail.