Medical records at last

WuTwo · May 7, 2019

Bluetit1802 said:
Ageist.

Why is it that some folk believe older people don't/can't use computers?

I agree! My father in law, who is in his 90's, set up a very useful network in his house. I can well imagine his response if he were offered lessons to use a pc...

Rachox · May 7, 2019

lucas12 said:
Hi sorry for late question. I just applied for it
So what actually can you see there?. Are all the visits and medicine taken are recorded? As well as all blood tests from previous years?
Thanks

Sorry been away from the forum but I see people have replied in my absence. I have Patient Access same as @Bluetit1802 who I see has kindly posted screen shots for you.
My surgery offers medical records, including test results, allergies and vaccinations, online appt booking and repeat medication requests. There is a messaging facility but my surgery doesn’t have that enabled.

Deleted Account · May 7, 2019

My surgery uses Systmonline.
The majority of my medical record is what insulin and test strips are prescribed with the occasional one-line about an issue that I have been in for, test results or recalls/exceptions for things like over 75 review (I am more than 20 years away from needing it).
The data does not go back to my birth - I think it starts around the time I joined my current GP practice.

DCUKMod · May 7, 2019

I have access to my full record.

Until a couple of months ago, I had access to my coded record, which meant I didn't see any notes the Doc (or other HCP) wrote, or any scanned and attached documents.

When I asked for the expanded access, I was almost immediately granted it, but only for the last 2 years, whereas the coded record had been for my lifetime. Bonkers. To see the rest of it I had to apply again, in writing. It was granted mmediately.

I think really what I'm saying is, sometimes the processes and procedures aren't in any way logical, so if you want something, it's best to communicate that clearly.

lucas12 · May 7, 2019

Thank you very much

Norfolkmell · May 7, 2019

We have access to system online here which is handy for results. However I found out last week I have been classed as moderately frail by someone I've never knowingly had contact with! I understand it was something they had to fill in but I feel I should have had some input.
We used to be able to book appointments on line with your preferred GP. Now I have to ring and state my case, wait for the triage GP to ring me back who may or may not decide I need to see my preferred GP and they will make the appointment. The letter explaining this system was not sent to all patients you had to collect one from the surgery. At the end of the letter it tells you that if you disagree with the decision of the triage GP you can insist on seeing your preferred GP. This system apparently is to cut down on missed appointments and freeing up receptionist to do other jobs, like deciding how frail you are. You can book a five minute telephone conversation with your GP online sometimes for that day which is new.
Surprisingly enough when one goes past the surgery the car park is usually empty these days.

Daphne917 · May 7, 2019

My surgery uses patient access but has limited it to making on line appointments - when they are available which isn’t very often and ordering repeat prescriptions.

DCUKMod · May 7, 2019

Norfolkmell said:
We have access to system online here which is handy for results. However I found out last week I have been classed as moderately frail by someone I've never knowingly had contact with! I understand it was something they had to fill in but I feel I should have had some input.
We used to be able to book appointments on line with your preferred GP. Now I have to ring and state my case, wait for the triage GP to ring me back who may or may not decide I need to see my preferred GP and they will make the appointment. The letter explaining this system was not sent to all patients you had to collect one from the surgery. At the end of the letter it tells you that if you disagree with the decision of the triage GP you can insist on seeing your preferred GP. This system apparently is to cut down on missed appointments and freeing up receptionist to do other jobs, like deciding how frail you are. You can book a five minute telephone conversation with your GP online sometimes for that day which is new.
Surprisingly enough when one goes past the surgery the car park is usually empty these days.

Norfolkmell - The assessment of "frail" is quite a blunt instrument. There is nothing judgemental about it. It's almost a points totalling exercise, based on being diagnosed with certain conditions, how many different meds are prescribed and so on.

There was a piece of work under way (may still be under way) a while ago at one of the Research Centres to come up with another word, as "frail" conjoured up images that didn't necessarily fit with the medical definition and process.

This can be a useful page: https://www.england.nhs.uk/ourwork/clinical-policy/older-people/frailty/frailty-risk-identification/

Norfolkmell · May 7, 2019

Thank you that's reassuring. Mind you having been 29 for the past 37 years I don't think I class as elderly yet!

carty · May 7, 2019

My husband is twice that !!! I am not admitting to anything !!
Carol

Bluetit1802 · May 7, 2019

Norfolkmell said:
We have access to system online here which is handy for results. However I found out last week I have been classed as moderately frail by someone I've never knowingly had contact with! I understand it was something they had to fill in but I feel I should have had some input.
We used to be able to book appointments on line with your preferred GP. Now I have to ring and state my case, wait for the triage GP to ring me back who may or may not decide I need to see my preferred GP and they will make the appointment. The letter explaining this system was not sent to all patients you had to collect one from the surgery. At the end of the letter it tells you that if you disagree with the decision of the triage GP you can insist on seeing your preferred GP. This system apparently is to cut down on missed appointments and freeing up receptionist to do other jobs, like deciding how frail you are. You can book a five minute telephone conversation with your GP online sometimes for that day which is new.
Surprisingly enough when one goes past the surgery the car park is usually empty these days.

I found the same thing on my on-line records. I think it is a computerised thing whereby it automatically picks up any diagnosis and medication and awards points for different things, resulting in a score on the frailty index. It concerned me at first, and I was quite angry about it, but as I know I am not frail, and my GP and nurse know I am not frail, I have brushed it under the carpet.

Medical records at last

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