My Dario

tomculverwell

Newbie
Messages
1
Type of diabetes
Type 1
Treatment type
Insulin
Hi there,

Does anyone have any experience of the My Dario glucose meter? I understand it is now available on the NHS.

Thanks.
 

tim2000s

Expert
Retired Moderator
Messages
8,936
Type of diabetes
Type 1
Treatment type
Other
I got a free trail. It's pretty much the same as any other blood glucose meter, in that you finger prick and it takes your blood level. you still have to carry around the pack, but the software on the iDevice blows most other BGMs out of the water as an integrated package.

All in all, it's a good system, especially if you use an iPhone or Samsung phone, however I don't and I don't want to carry around an iPad as my BG testing device.

I do wonder how well the strip reader will last with being constantly plugged into and out of the headphone socket. But it's not a bad system by any means.
 
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tim2000s

Expert
Retired Moderator
Messages
8,936
Type of diabetes
Type 1
Treatment type
Other
The key thing is you get your diary, trends, etc stored on your device with no need to transfer the data to another one. It does the same things as other brand software, but it simply requires fewer steps.
 

Engineer88

Well-Known Member
Messages
2,130
Type of diabetes
Type 1
Treatment type
Pump
has it got the ability to connect to a usb as well?

also does it come with any strips?
 

tim2000s

Expert
Retired Moderator
Messages
8,936
Type of diabetes
Type 1
Treatment type
Other
Initially comes with 25 strips. Doesn't do any kind of USB connectivity.
 

Andy_D85

Active Member
Messages
41
Type of diabetes
Type 1
Treatment type
Insulin
I'm in love with this meter & it's app.

As a (slightly!) irresponsible T1 diabetic, I've been really bad for going long periods of time without testing, months in some cases :S. The other week I decided to knuckle down and get back in the habit of taking diaries, proper carb counting, and had received one of these last year but never really gave it a go. Started using it and it's totally changed things around for me.

The "meter" other than it's convenience in terms of size etc isn't much to write home about. The whole unit is about the same size as the Bayer Countour Next USB meter, and fits in the wee pocket of my jeans/trousers, so carrying it about is certainly easier than the separate pouch needed for other meters. The fact this whole plastic unit contains the 'meter', the lancer and the strip container are all housed within this unit is the big bonus here. My whole blood testing kit fits in that small pocket I mentioned, and just needs a phone to go with it.

The meter component pops out at the flick of a switch and inserts into your smart phone/tablet via the headphone socket. This to me is a big improvement on things like the BG Star(?) iPhone kit as upgrading the phone meant a loss of either results or the ability to even plug in the meter (iPhone 30pin adaptor to the new 'lightning' connector rendered some previous phone BG kits unusable :( ). Doesn't matter if you completely change make or platforms with this meter, it will still work provided the device can install the app.

The lancer is like any other, has 4 depth settings and is as comfortable to use as any other I've used. The only 'downsides' I would say exists to the lancer is that you seem to need the specialised Dario lancets (available on prescription through NHS) for it the guarantee to work correctly - I loaded it with a standard lancet from my old lancer which whilst it looked similar, was slightly thicker and caused it to stick. The 2nd thing I'm concerned about is the priming mechanism, I'm sure it's very sturdy it just 'feels' a bit flimsy to me and I've been worried about breaking it. Think that's just a bit of paranoia on my part though :).

The strips come in small plastic containers that load in to the 'bottom' of the unit, which has a pull off cap to cover it up. Each 'tub' contains 25 strips. They require a very small amount of blood, but probably on average to any other meter. Nothing more I can add to that really.

The big, BIG positive thing about this kit for me is the App. It's free, and would work without the meter if you wanted to test it out before ordering anything. It does appear to be geared around T1 diabetes though, but I am sure it will have it's uses for T2 as well.

So big positives about the app (for me anyway):
  • Test reminders - you can set 'reminder profiles' so the app can ping reminders to you for testing. I have different profiles set for days off (where I'm likely to have less of a routine) and work days (where I'm more likely to be testing as it fits in with breaks/lunches at work etc). This has made a big difference to me personally as even when on silent the 'buzz' going off draws attention to my phone which the alert then reminds me to test if I've forgotten.
  • Diabetes Profile - you can tell the app what types of insulin you're on (includes basal/bolus & pump options), your target ranges, and correction factors (Insulin correction and carb influence). The app will then use this info for varying purposes, including 'at a glance' reports of what % of your results are 'in range' or out of range, how many hypos/hypers you've had, how many balanced days and an estimated HBA1c result (usual common-sense rules apply to this one). The info is really useful it's what it can use it for later that's making the huge difference for me.
  • Food Menu - for carb counting data entry, you can either create food items on the 'menu', detailing their carb contents, take photo's to accompany the entries etc and how many 'servings' are included in your measurement (for example if you entered the details for 1 cookie, and had 3, you can say you had 3 servings, rather than working out carb content for 3 in total). Really handy for if you have items in your diet you eat lots of and want to log quickly. For the stuff you don't eat regularly, there;s the option to search an online database for what you're eating, and this database appears to be pretty comprehensive! So far I've googled things like Burger Kings, Pizza Huts, Pop Tarts, Cookies, Snack/cereal bars, Oven chips, juices, Krispy Kreme donuts...all of which have had entries in the app! I've used the 'carbs & cals' app on my iPhone before and the Dario menu via the search function seems to have a great deal more of branded items than it does, which given the amount of branded foods I eat in my 'diet' is a god-send.
  • Bolus calculator - this is the thing, especially in the last 3 days that has totally changed my outlook. I'm pretty good at estimating carb values, and also pretty good at adjusting my basal doses on my results, but where I struggle due to the nature of my 'large snack' based diet, is accounting for Bolus on Board...I was regularly having too many hypos for my liking or running too high due to trying to incorrectly work out what bolus to take to account for what was already left over in my system from my previous snack. The basal calculator in this app has, for the last 3 days seen me have 3 straight balanced days, no readings over 8mmol, and a few minor hypo's, which ultimately resulted from me 'rounding up' it's dose suggestion (i.e it suggested 3.4u, I took 4). It takes your upper/lower ranges, works out the middle, looks at your correction factors (how much insulin will reduce your BG by how many g of carbs will raise it) then suggests bolus doses calculated on the half-life profile of the insulin you told the app you use in your diabetes profile. As I said, I gave it accurate figures 3 days ago, and have had nothing but 'green' days in my own DAFNE diary since following it's advice.
  • Logbook (online) - the app itself allows you to view your results/logbook based on your data entries on your phone screen - however, I have found it easier for me to view this on laptop, where I then enter the details into a spreadsheet diary I created to send on to my clinic team. The fact the logbook on your phone is automatically backed up online via WiFi/3G etc is huge to me, it means no requirement to synch the meter to the PC like I had to do with my Contour Next - and even if I lost the phone, or upgraded to a new one, when I log in to the app on the new phone, my results will still be there waiting for me. From the online portal you can view the logbook in several formats, but can also directly from the page email the logbook/timeline as either a PDF or .CSV file. You can also 'search' your diary for particular events/activities/results, and view them as a chart over varying timeframes, which again, can be emailed if necessary.
  • Activity/Mood tags - when logging results on the app, you can 'tag' the BG/Carb/Insulin events with tags such as 'mood', 'where you were' & what you were doing. This is something I was asked to do at clinic to assist with long term low-mood issues, and tracking this in relation to my BG just became a hell of a lot easier thanks to the Dario app.
(tbc...)
 

Andy_D85

Active Member
Messages
41
Type of diabetes
Type 1
Treatment type
Insulin
In terms of things to watch with the app:
  • Reminder profiles - you have to manually 'change' the profile, it would be better/handier if you could tell the app to only run certain profiles on certain days/dates etc
  • Diabetes profile - for the bolus calculator to work, it needs 2 accurate corrections factors, 1 for how many mmol/L your BG will drop for 1u of insulin, and another for how many grams of carbs you need to raise your BG by 1mmol. The formula's for working these out weren't things I was aware of how to do, and it took posting on here and some help from some helpful forum members to find this out...guessing the figures isn't a great idea either, as when I tried that, the app suggested I take 43.7u of Novorapid to counter an intake of 7cp :/
  • Diabetes Profile - The measurement of insulin units is done in decimal format, (i.e 1.1, 10.7 etc) given that most insulin pens take whole units (0.5 in some rare cases) this will mean rounding up/down some dose suggestions, it also makes manual entry of the doses fiddly, as this is done via sliders, as opposed to typing in numbers via a keypad.
  • Food Menu - again, the sliders for entering values are fiddly. Also it only allows for things to be measured in grams (or ounces if US) as opposed to Carb Portions (a la DAFNE). I imagine this is a necessity to allow the bolus calculator to work accurately, but it does mean ( for me anyway) translating grams into CP's when recording in to my own diary
  • Bolus calculator - the decimal measurement again is the bone of contention here, I am always of the opinion to 'round upwards' when presented with a decimal point, but doing so with the bolus calculator doses has resulted in me having mild hypo's each time, if it suggested in whole units it would be a big improvement
  • Online Logbook/Diary - the format of the default 'list' view, is a very large font, big box format. As a PDF, 7 days of my results would have taken 12 pages of A4 paper, so sending that on to a clinic team/doctor/nurse would likely result in them struggling to see the results. The charts are a better overview, but don't offer specific reading results without 'hovering' over each result bubble, something you can't do with the PDF. As I said I'm transferring my results in to my own DAFNE based diary that I send on to clinic, but if you wanted to print off/send on the reports as they stand, be prepared to be sending files that will take a while to read/understand. The CSV files also include every field of info, so for example if you only took a BG reading, no insulin, no carbs etc, it will still show an entry of '0' for each of those fields, making the CSV difficult to read at a glance as well :/.
  • Activity/Mood Tags - you can't seem to create tags, at least not as far as I can find - you can type notes for every entry, but having the ability to create a new tag to cover something the default list provided doesn't would be good.

Overall, I cannot recommend this meter, and it's app, highly enough - it's totally turned things around for me, unfortunately it's too late for me to stop a lot of the bad things that can happen because of not managing your diabetes, but hopefully I can keep this new found momentum up long enough to make myself survive what's to come in a bit more comfort and health, and I honestly don't think I would be able to say that if not for discovering this Meter & it's App :).
 

cyclist

Well-Known Member
Messages
129
Type of diabetes
Type 2
Treatment type
Tablets (oral)
My Dario arrived today and the strips and holder they come in is a decent size

I'm not sure how long the actual casing will last as the plastic is pretty flimsy
I think the reader itself will outlive the case

I think I'll use this most when out on the bike or travelling

I love the App though
 

Andy_D85

Active Member
Messages
41
Type of diabetes
Type 1
Treatment type
Insulin
So unfortunately I have an update...it's not great however =(.

This morning at about 2:30am my meter 'broke'...it initially has said the strip has already been used (after trying 6 new strips 1 after the other I decided against believing it) and then has come up with an error message that when I look it up in the online paperworks is a possible Firmware issue.

I'm a tech savvy guy, firmware issues happen and I could forgive these, some are fixable, some aren't, but either way with the proper support you can forgive a meter/device failing for firmware issues...

...only this is where MyDario have really let themselves down. The 'proper' support. God bless her, the call centre woman was polite and upbeat, as a customer services trainer she's nailed that element of her role, but she clearly didn't want to be on the nightshift, and once she'd established after confirming 6 times it was an 'error' message, not an advisory message or that I didn't need help with working out to how use the meter, or download/function the app itself she admitted she knew nothing about the tech side and would need to send a message to he other support team...who wouldn't be back in the office until Monday.

Monday.

I am so let down by this companies attitude towards healthcare! I'm actually visibly shaking and I'm so upset - I'm not even angry just so so disappointed! I've been raving about this product for a while now, properly for the last 3 weeks it's revolutionised my diabetes care, my clinic love it for that reason as well. I still love the app, and I still love the meter so whether it gets fixed or replaced in the long run, I will likely still use it...but the damage this experience has done to my opinion of their brand is irreparable. I cannot bring myself to believe given the product they are selling, that a company could be so irresponsible! I'm going on a skiing holiday tomorrow - LUCKILY I have another meter, with plenty of in-date strips! As I said if they'd tried to fix the meter this morning and couldn't, then this post wouldn't be here - but given how strongly I've advocated the meter on here over the last few weeks, I'd feel ashamed and guilty if I didn't warn people of the irresponsibility of the company who developed this app and it's accompanying meter before they went and purchased it/obtained one.

I'm just so so upset & disappointed that any company, could think this was even approaching basic, never mind good, customer services for a healthcare product ='(
 

cyclist

Well-Known Member
Messages
129
Type of diabetes
Type 2
Treatment type
Tablets (oral)
My reader initially gave an error message that it was not compatible with my phone (on the list of approved devices - a Nexus 5)
After a few plugins and plug outs it sprang to life and the first reading was taken

I will certainly be keeping another meter as a backup - and as stated this will likely become my travel / sports meter