Hello again Signe
You say that you were surprised so that would indicate that you were not pre-warned that there would be a charge, is that right? Did you pay it?
I am surprised that they can charge if it is part of the diabetes care and wonder how they can work out who is at low risk or even what denotes 'low risk' anyway. This does not seem right - but then so many things don't! I would go the CAB and ask them about it, particularly as you have a small income, perhaps there may even be some help that you can apply for. Nowadays if you don't ask you don't even get offered anything and the fact that you don't know what is available means you often don't know to ask either! :roll: