Rant about diabetes review/ GP surgery madness

[julieclarke]

My diabetes reviews are done in two parts. Part one, urine test, blood pressure, foot checks, weight and blood taking with a health care assistant. I then attend a week or so later for part two with GP, nurse or pharmacist to discuss the results of the tests taken and any need to alter medication. I wonder if your surgery works that way too and you’ll have to book the second appt once you’ve had the first appt.
Having said all that it is remiss that you’re only being seen for your first ever appt two months after diagnosis.

Edit for typo

Have you rang them to book appointment

 

[Annb]

PPGs linvolve patients and practice staff (usually a member of the management team or a GP) meeting regularly to discuss service improvements and things like when practices are considering changes or introducing new systems, they get feedback from the PPG on how these changes can be managed better for patients/Service delivery. Its an opportunity for patients to have a voice and help shape improvements.

Never heard of a PPG but I just looked it up to find one near us. The nearest is on the Isle of Harris, which can be reached by road from the Isle of Lewis, if you have a car and a few hours to spare. Not at all sure that our Stornoway practices have anything to do with them.

 

[Eric Anderson]

If you sign up to and enrol on mydiabetesmyway you can get your results at the same time as your surgery do. You can also see your chats and set your goals. A very good tool.

 

[grantg]

If you sign up to and enrol on mydiabetesmyway you can get your results at the same time as your surgery do. You can also see your chats and set your goals. A very good tool.

what exactly is chats? can see goals/results with nhs scotland version of mydiabetesmyway no idea what chats is. interesting that they seem to differ a little bit.
eg:

My Letters
The "my correspondence" section is temporarily unavailable. We aim to restore this section for you to view as soon as possible.

diasend whatever that is been broken since inititally signed up would be good if they kept on the ball, and fixed some of the broken links.

agree with being useful and very handy to get results with speed.

 

[Annb]

what exactly is chats? can see goals/results with nhs scotland version of mydiabetesmyway no idea what chats is. interesting that they seem to differ a little bit.
eg:

diasend whatever that is been broken since inititally signed up would be good if they kept on the ball, and fixed some of the broken links.

agree with being useful and very handy to get results with speed.

Actually, My Diabetes My Way is way behind with results for me. I can only assume that my surgery is slow in putting up results. We are now at the end of 2025 and the last results shown for me are from October 2024. In fact, because of my own lack of tech understanding, I have only just got access to my results from as far back as 2009 and it is quite disturbing that nobody in my local health service had bothered to indicate any of these results to me as anything other that "normal". Normal is not what I would call them with HBA1c varying between 111 and 42. The last shown was October last year and was 48 - up sightly. No idea what it is now - is it still rising, or have I got it back down? I doubt the latter due to other health issues, but I don't actually know. Same issue with gfr and creatinine. My kidneys appear to be in some trouble, but, again - no mention of anything of the kind from my GP or nurse.

 

[grantg]

Actually, My Diabetes My Way is way behind with results for me.

could be worth while sending an email to: [email protected] (scottish only email address for mydiabetesmyway) to ask about results not showing up in a timely manner). all mine been pretty quick being updated same or following day for results sucessfully tested.

I've been waiting patiently on alb/creat ratio's. urine sample been chasing up again today (2 samples been handed in 3 weeks) no results for either.. My last urine sample was handed into the GP Surgery to be checked ACR (marked on sample bottle, foamy urine was reason for test). Have just been told by GP ACR isn't a routine test and it could be that the technician maybe didn't spot ACR was written on it, so they would of perhaps checked for infections rather than the acr test.

If Dr has results for anything listed in https://patient.mydiabetesmyway.scot.nhs.uk/MyLabs.aspx?id=1 it should be inserted into their page. (you'd need to login first).

 

[Annb]

could be worth while sending an email to: [email protected] (scottish only email address for mydiabetesmyway) to ask about results not showing up in a timely manner). all mine been pretty quick being updated same or following day for results sucessfully tested.

I've been waiting patiently on alb/creat ratio's. urine sample been chasing up again today (2 samples been handed in 3 weeks) no results for either.. My last urine sample was handed into the GP Surgery to be checked ACR (marked on sample bottle, foamy urine was reason for test). Have just been told by GP ACR isn't a routine test and it could be that the technician maybe didn't spot ACR was written on it, so they would of perhaps checked for infections rather than the acr test.

If Dr has results for anything listed in https://patient.mydiabetesmyway.scot.nhs.uk/MyLabs.aspx?id=1 it should be inserted into their page. (you'd need to login first).

That is where I was looking for information. My GP must have the information but hasn't uploaded it. Now I am trying to get another log in to access my GP results from their website, but it isn't easy. I did try before but they didn't respond to give me the codes that I needed. I'll have to get back to it this afternoon - I have to go to the dentist now. Why do they have to make it so hard for us APs (Ancient Persons)? I used to be quite good with technology when I was at work, but I'm way out of date now and I can't handle the more modern stuff.