Reply to Thread

Guest, we'd love to know what you think about the forum! Take the Diabetes Forum Survey 2025 »

Message: <blockquote data-quote="littlemolly" data-source="post: 2133000" data-attributes="member: 10674"><p>I had exactly the same problem with Malaysia Airlines!! I was going away for 9 weeks to Australia and New Zealand in March this year, I phoned Malaysia to ask for extra hand luggage and I was told to send prescriptions in for them to see, after that they asked for a letter from my doctor, after that they asked for a photo of ALL the supplies I was taking (not easy when I only get 2 librefreestyle sensors a month!) and then said no!! I emailed the CEO (you can find email addresses for CEO's of all companies online) and did not receive a reply. I phoned Malaysia Airlines about 10 times over the course of 8 weeks and got NOWHERE! Virgin Australia were as bad and wouldn't allow medical hand luggage either, even when I said that Virgin Atlantic had said yes immediately (we flew home with VA after finishing our cruise from Auckland to San Francisco). We recently went to Crete for 8 weeks with BA and although they used to allow medical hand luggage they no longer do, they tell you to turn up at the airport (if their pilots aren't on strike ) and they make a decision then. I did this and there was no problem.So stick with Virgin Atlantic if you can. But it's not a very satisfactory state of affairs!</p></blockquote><p></p>

Top Bottom