Sensor ending early (Android)

Ipodlistener

Well-Known Member
Messages
179
Type of diabetes
Type 1
Treatment type
Insulin
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Idiots
My last sensor ended 16 hrs early. But I didn't call Abbott. Today my latest one ended 3 days early. Called Abbott replacement on the way. Error code 365. Followed by error code 400 can not connect to server.
Abbott said everytime I start a new sensor I should clear cache in the app.
This is done by
Settings/ App/Libre link/ Storage/ Clear Cache.
Hopefully this will work.
 

Daibell

Master
Messages
12,642
Type of diabetes
LADA
Treatment type
Insulin
I'm surprised Abbott should say this as it's not mentioned in any of their documentation. It's similar to websites saying to clear the cache which is just a cop out for a problem they have. My sensor ended early a month or two back and Abbott replaced it as it was a faulty sensor.
 

Jaylee

Oracle
Retired Moderator
Messages
18,214
Type of diabetes
Type 1
Treatment type
Insulin
My last sensor ended 16 hrs early. But I didn't call Abbott. Today my latest one ended 3 days early. Called Abbott replacement on the way. Error code 365. Followed by error code 400 can not connect to server.
Abbott said everytime I start a new sensor I should clear cache in the app.
This is done by
Settings/ App/Libre link/ Storage/ Clear Cache.
Hopefully this will work.
Hi,

Try the same in “systems apps” Bluetooth? Though I use this to correct a CGM connection issue with a third party app on changing sensor.? Keeps things flawless for me..
 
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