LozzaB

Member
Messages
5
Type of diabetes
Type 1
Treatment type
Insulin
I’ve been using the Shuggah App for well over a year, but this past week has anyone else noticed a change. There is no Bluetooth option, so once I’ve applied a new sensor I can’t connect it back on. It has been working well up until I took that sensor off and put on a new one.
There is no where I can see to reconnect this new sensor to use it on the Shuggah app.
Any one else have this problem and how now can I use the app if it won’t connect my new sensor?
Thanks
 

urbanracer

Expert
Retired Moderator
Messages
5,213
Type of diabetes
Type 1
Treatment type
Insulin
Dislikes
Not being able to eat as many chocolate digestives as I used to.
I’ve been using the Shuggah App for well over a year, but this past week has anyone else noticed a change. There is no Bluetooth option, so once I’ve applied a new sensor I can’t connect it back on. It has been working well up until I took that sensor off and put on a new one.
There is no where I can see to reconnect this new sensor to use it on the Shuggah app.
Any one else have this problem and how now can I use the app if it won’t connect my new sensor?
Thanks
Android or iOS ?

Have tried simple things like switching Bluetooth off/on and maybe restarting you phone?
 

urbanracer

Expert
Retired Moderator
Messages
5,213
Type of diabetes
Type 1
Treatment type
Insulin
Dislikes
Not being able to eat as many chocolate digestives as I used to.
I’ve been using the Shuggah App for well over a year, but this past week has anyone else noticed a change. There is no Bluetooth option, so once I’ve applied a new sensor I can’t connect it back on. It has been working well up until I took that sensor off and put on a new one.
There is no where I can see to reconnect this new sensor to use it on the Shuggah app.
Any one else have this problem and how now can I use the app if it won’t connect my new sensor?
Thanks
This is a screenshot from Reddit.
1746717939934.png